Sales Consultant

Responsibilities

• Build rapport with customers and conduct professional consultations to understand their needs.

• Recommend suitable services, treatment packages and retail products with confidence.

• Achieve individual and outlet sales targets while delivering exceptional customer service.

• Build strong customer relationships to encourage repeat business and referrals.

• Follow up with customers regarding appointments, treatments and aftercare.

• Maintain accurate customer records and consultation notes.

• Work closely with Hair Stylists, Beauticians and Manicurists to ensure a seamless customer experience.

• Keep up to date with company products, services and promotions.

• Maintain a clean, professional and welcoming working environment.

• Perform other sales and customer service duties assigned by Management.

Requirements

• Proven sales experience with a strong track record in achieving sales targets is preferred.

• Candidates from all industries with a proven sales track record are welcome to apply. Experience in the beauty, wellness, retail or service industry will be an advantage, but training will be provided.

• Strong sales, communication and interpersonal skills.

• Confident in recommending services, treatment packages and retail products.

• Results-driven with a passion for achieving sales targets and delivering excellent customer service.

• Responsible, proactive and able to work independently as well as in a team.

• Positive attitude with a strong sense of ownership, accountability and professionalism.