Sales Consultant - Urology, Critical Care| Durban

Areas of Responsibility

• Responsible for the sales of the Urology, Critical Care and Endoscopy range of products, including maintaining and growing existing business and expanding of sales within the assigned territory;
  
• Scheduling and attending appointments with existing and potential customers;
  
• Demonstration of products to Clinical personnel;
  
• Completion of weekly planner and activity report for submission to direct manager;
  
• Achieving Sales Targets;
  
• Responsible for networking with and development of relationships with new customers and managing existing customers;
  
• Counting and Management of consignment stock;
  
• Requesting and following up on quotations;
  
• General Administration associated with the position;
  
• All activities to be recorded on Force Manager CRM.
  
• Clear responsibility and accountability of the following SBU’s: Endoscopy, Omom, Fibroscan, Urology, Critical Care and Storz.
  

1.Responsible for Marketing Activities:

1.1 Marketing:

• Assist the National Product Managers with Journal clubs, workshops/ VISTA meetings and various conferences as needed;
  
• Assist the Sales managers with the Sales budgeting per territory for the SBU;
  
• Effective implementation of tactical and strategic plan;
  
• Effective marketing activities including congresses and customer workshops and educational events;
  
• Daily calls to customers and new prospects;
  
• Effective promotion of all products offered
  
• Sales Knowledge to allow for effective selling of product features and benefits;
  
• Evaluation, analyses and report on Competitors’ products, drive strategies and driving appropriate business responses.
  

1.2 Customer Relations:

• In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders;
  
• Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services;
  
• Attending to appointments with Customers and prospects;
  
• Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction;
  
• Assist when needed with Successful congresses and training workshops;
  
• Assist with Identifying the correct customers to attend product training to ensure an ROI;
  
• Manage relationships with all customers, prospects and key opinion leaders where needed;
  
• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management;
  
• Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.
  

1.3 Sales Reports and Administration:

• Achieve monthly and quarterly sales budgets for the SBU;
  
• Achieve annual sales budgets per SBU;
  
• Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests;
  
• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;
  
• Monthly reports to the Sales Managers submitted before 5th of the month;
  
• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager;
  
• Compliance to regulatory SOP’s, SA Regulations and Code of Business Ethics;
  
• Maintain the Company’s ethical position.
  
• Effectively communicate and manage Company business conduct policies.
  

2. Training:

2.1 Sales Representative role:

• Maintain a high level of motivation to ensure marketing function is well implemented;
  
• Preparation and conducting of presentations at Sales Consultants’- and management-meetings;
  
• Assist Sales Managers with product queries and/or technical/clinical application information;
  
• Manage your portfolio by living the company values.
  

2.2 Training Events:

• Identify and implement educational events for customers to achieve growth;
  
• Manage the implementation of workshop activities with sales team and customers;
  
• Train new customers on the range of products as set out by your manager;
  
• Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth;
  
• Participate in company business and sales meetings and provide input to management;
  
• Attend and assist when needed for planning of all congresses identified.
  

3. Administrative Duties:

3.1 Reports:

• Adhere to credit policies and procedures of the group;
  
• Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities;
  
• Ensure all product and marketing activities comply with legal and ethical standards;
  
• Managing all company expenses within the marketing budget provided;
  
• Adhere to any legal or medical requirements and inform management of changed requirements;
  
• Submit monthly report to senior management and record all activities on Force Manager CRM.
  

4. Stock management:

• Assist with Stock rotation and slow-moving identification and returns;
  
• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;
  
• Management of consignment stock allocated to customers on request from Sales Managers;
  
• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;
  
• Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;
  
• Give effective feedback to Management on Consignment stock;
  

Requirements

Qualifications

• Grade 12 (Matric) is a minimum requirement;
  
• A relevant degree or diploma is an advantage;
  
• Any medical-management or -marketing qualification would be a definite advantage.
  

Experience Required

• Previous Sales experience;
  
• Medical experience is a preference and previous experience in a similar position such as Endoscopy, Urology, Critical Care or any experience in the Medical Industry would be an advantage;
  
• Knowledge of the target group of customers such as Stock Controllers, Pharmacy Managers and relevant Support Staff, will be an advantage;
  
• Clinical and product knowledge will be a definite advantage;
  
• Existing relationships with customer base will be a definite advantage;
  
• Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position
  

Skills/Competencies

• Advanced planning and organizational skills;
  
• Excellent written & verbal communication skills;
  
• Excellent interpersonal skills;
  
• Negotiation skills;
  
• Project management skills;
  
• Knowledge of marketing analysis, practices, strategies, planning;
  
• Strong analytical, organizational and decision-making skills;
  
• Strong understanding of business and financial drivers;
  
• Strong influencing skills to present new ideas promoting collaboration and generate buy-in;
  
• Ability to work independently and as a team member, while using discretion in decision making and sound judgement in problem solving;
  
• Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;
  
• High level of energy and stress tolerance required;
  
• Ability to work well under pressure and maintain positive, enthusiastic attitude;
  
• High level of motivation and vision and results orientated;
  
• Ability to work effectively in a team environment and build strong working relationships;
  
• Ability to work in a fast-paced environment and meet deadlines;
  
• Time management to be efficient;
  
• Work Ethics;
  
• Ability to travel extensively in the country and when needed to travel abroad;
  

Benefits

• Market Related basic salary
  
• Travel allowance
  
• Fuel Card
  
• Cell phone allowance
  
• 50% medical aid and provident fund contribution