Sales Coordinator
Posted Updated
- Provide administrative and coordination support to the Director of Sales and Sales team, as directed.
- Assist with handling sales enquiries, quotations, proposals, contracts and related correspondence based on instructions from the Sales team.
- Follow up on pending enquiries and client requirements as assigned, and coordinate with the relevant resort departments to ensure timely communication and execution.
- Maintain accurate and up-to-date sales records, databases, contracts, reports, client information and promotional materials.
- Assist in coordinating FAM trips, site inspections, trade shows, exhibitions, business trips and other sales-related activities as directed by the Sales team.
- Coordinate with Reservations, Revenue, Front Office, F&B, Marketing, Events and Operations to support the smooth execution of confirmed sales activities and client requirements.
- Assist with client and trade partner servicing, including responding to requests, sharing information and following up on sales leads as assigned.
- Support the Sales team in identifying and following up on upselling and cross-selling opportunities, where required.
- Update and maintain information accurately in hotel sales and operating systems.
- Carry out other sales administration and coordination duties as assigned by the Director of Sales
- Diploma or Bachelor's degree in Tourism, Hospitality Management, Business Administration, Events Management, Marketing or a related field.
- Minimum 1 year of experience in a similar capacity, preferably within a hotel or resort environment.
- Previous experience in a luxury hotel or resort is preferred.
- Experience in a remote island resort or destination is an advantage.
- Experience with travel agents, tour operators, DMCs or other hospitality partners is an advantage.
- Excellent reading, writing and verbal proficiency in English.
- Proficient in Microsoft Excel, Word, PowerPoint and Outlook.
- Previous experience with hotel systems such as Fusion, OPERA, Materials Control (MC) and/or CRM systems is preferred.
- Competitive tax-free remuneration package
- Monthly service charge distribution
- Comprehensive medical insurance coverage
- Annual vacation leave with a company-provided return flight ticket as per company policy
- Accommodation, meals, uniforms, and exclusive employee benefits