Sales Coordinator at The Advenire

The Sales Coordinator supports the hotel sales team by handling administrative tasks, coordinating client communication, and assisting with sales activities. This role is essential in ensuring smooth operations within the sales department, helping the team achieve revenue goals, and maintaining positive relationships with other hotel departments and clients.

• Maintain and update client databases, sales reports, and tracking systems.
• Assist with the preparation of presentations, collateral, and sales materials.
• Serve as a liaison between Director of Sales, clients, and other hotel departments.
• Respond to inquiries in a timely and professional manner.
• Coordinate site visits, property tours, and client meetings.
• Support Director of Sales with group bookings, event details, and rooming lists.
• Monitor room blocks and banquet space to ensure accuracy and compliance with contracts.
• Assist with follow-up calls and emails to prospects and clients.
• Verify group pick up for events for the purpose of rebates, commissions, etc.
• Coordinate client gifts with Sales & guest recognition programs with the Front Office. Coordinate details, special requests, VIP packages and promotions.
• Assist Sales team with site inspections for prospective clients.
• Upload BEOs, group resumes, and contracts to CRM ensuring all departments have the most up-to-date information about groups.
• Help coordinate sales events, tradeshows, and client appreciation activities.
• Ensure the event space is clean and set per the BEO before client events. Cooridnate any catering needs and execute on the day of the event.
• Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive approach to guest experience and revenue generation.
• Performs other duties as assigned.