Sales Coordinator - Gran Melia Jakarta

Key Responsibilities Support the Sales team in contracting processes , including preparation of rates, allocations, and agreements with tour operators (TTOO). Manage and maintain sales documentation , ensuring contracts are updated, accurate, and properly archived. Assist in tracking sales performance , offers, and campaign execution across assigned markets. Handle day-to-day coordination with TTOOs , resolving issues related to bookings, availability, and contracts. Prepare and update sales reports, forecasts, and market analysis for internal use. Collect market insights including demand trends, seasonality, and competitor activity . Support the execution of promotional activities, sales events, and trade shows . Monitor and follow up on offers and promotions , ensuring correct implementation across channels. Maintain and update client databases and account information . Collaborate with internal departments to ensure smooth communication and service delivery. Requirements Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field. Minimum 1 year of experience in a similar role , preferably in hospitality or travel industry. Basic knowledge of hotel systems (e.g., OPERA, Sihot) and CRM tools Proficient in Microsoft Office (Excel, Word, PowerPoint). Fluent in English and Bahasa Indonesia (additional languages are an advantage). Strong organizational and administrative skills with attention to detail. Ability to work collaboratively in a team and manage multiple tasks efficiently. Good communication skills with a proactive and problem-solving mindset. Results-oriented with the ability to work in a fast-paced environment.