Sales Coordinator

Join the Helm Team!

Are you highly organized, customer-focused, and energized by supporting successful client partnerships? Helm is looking for a motivated Sales Coordinator to play a key role in supporting our sales and client service teams. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and contributing to a fast-paced, collaborative environment.

As a Sales Coordinator, you'll serve as a vital connection between customers, suppliers, and internal teams, helping ensure projects move seamlessly from concept to completion. If you're a strong communicator who thrives on teamwork and delivering exceptional customer experiences, we'd love to hear from you.

What You'll Do

• Build and maintain strong customer relationships by providing exceptional support through phone and email communications.
• Act as a trusted resource for customers by answering questions, providing information, and ensuring a positive client experience.
• Collaborate with suppliers to review artwork, proofs, and project materials while ensuring compliance with client requirements and brand standards.
• Coordinate the approval and processing of project deliverables.
• Take ownership of customer and vendor requests, proactively identifying solutions and escalating issues when needed to ensure timely resolution.
• Partner closely with cross-functional teams to keep projects on track and exceed client expectations.
• Contribute to a positive, team-oriented culture by supporting colleagues and assisting with initiatives that drive client success.