Sales Coordinator
Sales Coordinator Job Description
- Must be proficient in Microsoft Office
- Must be able to type a minimum of 35 wpm
- Answer phones
- Site visits with prospective clients
- Utilize Sales Pro to book and contract groups and events
- Attend sales meetings as needed
- Cover Breakfast/Evening reception rotation
- Represents the hotel at events hosted by local organizations
- Negotiate group bookings for groups 10 rooms and under peak night
- Handle rooming lists, tax exemptions, invoices and room assignments for all groups
- Create all groups in R&I
- Load and update local negotiated rates
- Submit Event Planner Points for Groups and Events
- Update Preferred rates list
- Prepare weekly group resumes and distribute to Front Desk and update staff on pertinent details
- Create banquet tickets and door cards for all meetings and events
- Post banquet and group actuals in SalesPro and OnQ
- Create Proposals upon request for CVB/Sports leads
- Send follow ups on contracts and final counts for Groups and Meetings
- Handle and coordinate Group bookings associated with Meetings and Events, work directly with the Director of Sales to secure details
- Open and Close Group and House accounts weekly, check for any discrepancies
- Collect, post and drop all deposits related to Groups and Events
- Attend weekly BEO meetings and offer input/ information on details of event
- Assist Banquets team with set up/serving as needed
- Assist Walk-Ins and conduct tours if DOS and SEM is not available
- Shadow Sales Calls as requested by DOS
- Send Meeting Planner Surveys
- Research competitor websites on a regular basis
- Submit Pick up Requests given by the CVB
- Maintain Tax Exemption certificates for all tax-exempt events
- Mail out Lost and Found items
- Make employee name tags and other labeling needs
- Post flyers and notices in back office, break room, kitchen as assigned, i.e. team rally, trainings, events, SALT scores, etc.
- Prepare, mail out and track gift certificates
- Cover front desk as needed
- Other administrative tasks as needed