Sales Coordinator (Industrial Products)

Job Summary

We are seeking a proactive and customer-oriented Sales Coordinator to manage incoming sales orders via phone and website, handle industrial product enquiries, process orders, and provide excellent customer service support. Training will be provided.

Responsibilities

• Respond promptly to customer enquiries and process sales orders received via phone, email, and website to ensure accurate order handling
• Prepare detailed quotations and sales invoices to support sales transactions and follow up on orders to confirm customer satisfaction
• Coordinate with warehouse and logistics teams to schedule and ensure timely delivery of products to customers
• Maintain accurate and up-to-date records of customer interactions and sales transactions for reporting and reference
• Collaborate with the sales team to support and contribute to achieving monthly sales targets
• Provide after-sales support by resolving customer issues quickly and effectively to maintain positive client relationships

Preferred competencies and qualifications

• Minimum GCE ‘N’ Level qualification
• Prior experience in sales coordination or customer service roles
• Proficient in MS Office applications (Word, Excel) and comfortable using online platforms
• Strong communication skills in spoken and written English to interact clearly with customers and team members
• Positive attitude, attention to detail, and ability to multitask efficiently in a fast-paced environment

Other Information

• Location: Ubi, Singapore
• Salary Range: $2,500 – $2,900 per month
• Work Schedule: Monday to Friday, Alternative Saturday (half day)
• Work Environment: Office-based role focused on industrial product sales (B2B)
• Reporting to: Sales Manager