Sales Coordinator
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LOTH Cincinnati + Columbus | Office Furniture + Workspaces (lothinc.com)
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Are you looking for an opportunity to leverage problem solving and project management skills to positively impact customer experience? Are you detailed oriented and a strong communicator? We are looking for motivated individuals to join the LOTH team!
Founded over 135 years ago, LOTH is a leader in the workplace product industry in the Cincinnati and Columbus, Ohio markets. LOTH is dedicated to delivering exceptional service. As the exclusive Steelcase dealer in Cincinnati and Columbus, LOTH supports its customer with the widest range of workplace knowledge, products and services.
LOTH is looking for a Sales Coordinator who is responsible for providing support to the sales team by managing administrative tasks, maintaining customer relationships, working with internal departments and ensuring efficient sales operations while maximizing company profitability. Our sales coordinators serve as the key connector between sales and other internal departments and vendors.
- Assist by managing schedules, preparing reports, and handling documents.
- Organize meetings, follow-ups, and other logistical support for order processing
- Accurate order entry - managing multiple projects at one time
- Following order entry process through invoicing
- Assisting with delivery schedules
- Assist in preparing sales presentations, proposals and pricing.
- Serve as the main point of contact between the sales team, customers, and other departments.
- Manage customer inquiries, respond to emails, and follow up with leads.
- Coordinate with the logistics teams to ensure smooth order execution.
- Manage post-installation issues (punch items)
- Address any issues or delays in the sales process.
- Troubleshoot customer complaints or problems related to products/services.
- Communication Skills: Ability to coordinate between teams and clients effectively.
- Organization: Keeping track of various tasks and deadlines is essential.
- Attention to Detail: Ensuring accuracy in reports, orders, and communications.
- Customer Service: Helping to resolve customer issues or queries.
- Technical Skills: Familiarity with CRM software, sales tools, and Microsoft Office.
- Team Player: Collaborating with different teams to meet sales goals.
Education + Experience:
- Bachelor’s degree in Interior Design, Project Management preferred OR related field or equivalent work experience.
- Previous roles in sales, customer service, or administrative support are preferred.
- Experience in furniture industry a plus.