Sales Coordinator
Position Summary
The Aftermarket Sales Coordinator is responsible for the oversight, coordination, and standardization of the Preventive Maintenance (PM) programs and related aftermarket systems across branches. This role serves as the central owner of PM program, integrity and aftermarket operational coordination, ensuring data accuracy, improved completion rates, operational visibility, and consistent execution across all branches.
Specific Accountabilities
TMHU Units in Operation & Service Market Share:
The ongoing administration of moving individual trucks in and out of our UIO
Identifying, qualifying, and creating TMHU Portal follow-up activities related to truck movement and opportunities
PM program ownership:
Maintain PM list integrity including equipment coverage, frequency, contract alignment, and data accuracy
Identify and correct missing units, duplicates, and system inconsistencies
Standardized PM process and documentation across branches
PM planning and execution support
Prepare and validate monthly PM lists by branch and territory
Provide vetted PM schedules to dispatch for technician assignment
Monitor PM aging and completion visibility
Maintain accurate customer contact information and account setup
Provide reporting and data support to ASRs and leadership as required
National & cross territory program coordination:
Coordinate implementation and follow-up of national agreements
Support creation and execution of cross-territory aftermarket agreements
Act as central coordination point for multi-branch aftermarket programs
Qualifications
Education & Work Experience
Post secondary or equivalent education proficiency
2 to 3 years’ experience in a similar role dealing with customers, invoicing, billing, and coordinating with internal teams
Competencies and Skills
Proficiency in software tracking tools (CRMD/Softbase)
Accurate and detail-orientated with strong analytical skills
Effective interpersonal skills with the ability to communicate clearly and effectively in verbal and written form
Goal orientated. Able to adapt to changing priorities, handle multiple projects, set schedules and meet deadlines in a fast-paced environment
Proficiency in Microsoft Word and Power Point
Advanced Excel Skills
Ability to effectively establish rapport, present information and respond to
Questions
Ability to solve practical problems and deal with a variety of variables
Ability to be organized with respect to on-going calls/discussion for follow-up –
record keeping
Ability to initiate and maintain territorial activity via various methods of contact
Ability to communicate effectively with all levels of management and customer
personnel
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this position, the employee is regularly required to sit, stand, walk, talk and hear.