Sales Coordinator only for Female

1) Order Processing

• Receive and process customer orders.
  
• Verify pricing, product availability, and order details.
  
• Coordinate with the warehouse or production team for order fulfillment.
  

2) Customer Support

• Respond to customer inquiries about products, pricing, and order status.
  
• Resolve routine customer issues or escalate them when necessary.
  
• Maintain positive customer relationships.
  

3) Sales Administration

• Prepare quotations, proposals, and sales contracts.
  
• Maintain customer records in the CRM or ERP system.
  
• Organize sales documents and files.
  

4) Coordination Between Departments

• Liaise with production, logistics, finance, and procurement teams.
  
• Ensure timely delivery of products and services.
  
• Coordinate schedules and communication between internal teams and customers.
  

5) Sales Reporting

• Generate daily, weekly, and monthly sales reports.
  
• Track sales targets and performance.
  
• Analyze sales data and identify trends.
  

6) Inventory Coordination

• Monitor stock levels.
  
• Coordinate with inventory and purchasing teams to avoid stock shortages.
  
• Update the sales team on product availability.
  

7) Meeting and Schedule Management

• Schedule appointments and meetings for sales representatives.
  
• Organize travel arrangements if required.
  
• Prepare meeting agendas and presentation materials.
  

8) CRM Management

• Update customer information.
  
• Track leads and sales opportunities.
  
• Maintain accurate sales records.
  

9) Documentation

• Prepare invoices, delivery notes, and purchase orders.
  
• Maintain compliance with company documentation standards.
  
• Archive sales-related records.
  

10) Sales Team Support

• Assist in preparing presentations and marketing materials.
  
• Coordinate promotional campaigns.
  
• Support onboarding and training of new sales staff.
  

Requirements

• Strong communication and interpersonal skills
  
• Organization and time management
  
• Attention to detail
  
• Problem-solving ability
  
• Customer service orientation
  
• Proficiency in Microsoft Excel and Office applications
  
• Experience with CRM and ERP systems (such as Salesforce, SAP, Oracle, or Zoho CRM)
  
• Ability to multitask and prioritize work
  

Typical Key Performance Indicators (KPIs)

• Order processing accuracy
  
• On-time order fulfillment
  
• Customer satisfaction
  
• Sales report accuracy
  
• Response time to customer inquiries
  
• CRM data accuracy
  
• Sales team support efficiency