Sales Coordinator
Posted
Description
$750 Hiring Bonus for new Team Members plus $20 in gas gift cards during our onboarding process. Additional $1 per hour for hours worked from 6pm to 6am!
Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short term and long term disability and life insurance of $15,000 for all Team Members.
There is a 50% employer match up to 6% on our 401(k), a profit sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!
Assists the Sales Manager in daily duties to include sales with emphasis on coordinating, costing, ordering and detailing internal and external convention center functions as assigned
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Displays leadership in customer hospitality, exemplifies excellent customer service and creates a positive atmosphere for customer relations
- Greets sales customers and clients and is liaison to Banquet functions
- Schedules and oversees technical equipment needs per customer request or sales order
- Work with customers to set up adequate banquet accommodations
- Books and builds Golf Groups and Hotel Groups with accuracy
- Sells and upsells Stay and Play Packages; booking group rooms and tee times
- Works with Firekeepers Golf Course on Golf Groups and Sales Groups
- Acts immediately on customer requests to ensure corrections are made to customer specifications
- Drives customer satisfaction and capitalizes on revenue during the event phase of a function while proactively avoiding service challenges and failures
- Ensures accurate customer billing for banquet events
- Attends pre-banquet meetings as required to ensure specifications of the group event are well planned and executed
- Assists in developing lasting relationships with groups to retain business and increase growth.
- Schedules rooms for internal meetings and functions as needed
- Assists in the setup and tear down of meetings, functions and concerts in the Convention Center for both internal and external guests.
- Under the direction of the Sales Manager, will assist in building a base of contacts and customers by calling on local businesses and organizations; encouraging them to engage on site banquet room and services for their social and business events
- Establishes strong lines of communication with all departments on property, and interfaces with all impacted departments to ensure timely coordination of group meetings
- Responsible for representing Prairie Band Casino at festivals, special events, and trade shows
- Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
- Adjusts to work schedule as business needs dictate
- Other duties as assigned
KNOWLEDGE, SKILLS, AND EXPERIENCE
Required
- High School Diploma or GED
- Experience with Microsoft Word, Excel, PowerPoint and Outlook
- Must have a record of satisfactory performance and positive references in all prior and current employment
- Must be able to work a flexible schedule which may include various shifts, weekends, and holidays
- Strong organizational and administrative skills
- Professional appearance as defined by Prairie Band Casino & Resort Employee Handbook
- Ability to get along with co-workers and work as a team
- Selling, communication and interpersonal skills are essential
- Strong written and verbal communication skills
- Physically mobile with reasonable accommodations
- Must be able to reach above and below the shoulder, grip small items, bend, and stoop while performing essential job functions
- Stand and walk for up to eight hours
- Operate in mentally and physically stressful situations
- Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly
Preferred
- Bachelor’s Degree
- Minimum of 2 years outside sales experience, knowledge of financial analysis and budget preparation
- 1-2 years previous Banquet experience
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS
- Physically mobile with reasonable accommodations
- Respond to visual and aural cues
- Read, write, speak, and understand English
- Operate in mentally and physically stressful situations
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary.