Sales coordinator
JOB DESCRIPTION
1. Sales Support & Order Management
- Support sales order and contract processing in coordination with the sales manager
- Maintain accurate records of orders, delivery timelines, and pricing
- Liaise with overseas teams on product availability and order fulfillment
- Prepare customer quotations and relevant sales documents
2. Logistics & Documentation
- Coordinate with overseas team timely delivery and export documentation
- Ensure all export documents are correctly prepared and submitted
- Track shipments and proactively update customers on delivery status
- Ensure compliance with import/export regulations across Asia markets
3. Customer Service & Coordination
- Act as a key support contact for customers and regional sales managers
- Handle day-to-day inquiries and customer feedback professionally
- Support planning for customer visits, samples, and trade events
- Assist in generating sales reports and tracking performance data
REQUIREMENT
- Diploma or Degree in Business Administration, Logistics, International Trade, or related fields
- 2 years of experience in sales coordination, customer service, or export administration
- Proficiency in Microsoft Excel, CRM, and ERP systems
- Strong English & Mandarin communication skills (written and spoken)
- Organized, detail-oriented, and able to manage multiple priorities