Sales Counselor

General Duties and Responsibilities:

• Achieve and exceed company established sales and closing goals.
• Meet and build rapport with prospective buyers, determine home needs and interests, make a full presentation of our model home and/or inventory homes and lots based on the prospect’s needs.
• Convert community traffic to sales at the projected ratio.
• Follow up with all potential buyers to convert to sales; prospect and develop referral contacts.
• Present the value of using our preferred lender and achieve the preferred lender capture rate goal.
• Ensure all prospects complete a Prospect Registration Card and all information is sent to corporate.
• Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed.
• Develop thorough knowledge of home features, options pricing and design center selections and effectively communicate those to prospects and buyers.
• Must understand UMH sales agreements and addendum, complete them accurately and deliver in a timely manner.
• Place and monitor all on-site signage as needed (i.e. home site signs, inventory signs, open house signs, etc.).

Qualifications:

• 1 or more years’ history of high sales performance in new or existing home sales.
• Strong demonstration of the principles of product demonstration, sales techniques and quality customer service.
• Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company.
• Valid drivers license and insurance required for business travel if by automobile.
• Skills and Knowledge
• Must be able to use word processing, e-mail, spreadsheets, presentation.
• Computer literacy, proficiency with Outlook, Excel, Word, Power Point and ability to learn new programs as needed.

Working Conditions:

• Work is performed in a typical sales office environment using standard office equipment. Work is typically active. Travel to various locations for sales activity is required, walking and standing are also necessary.
• Fast paced environment subject to numerous schedule and priority change and short notice activity
• Requires occasional lifting up to 20 pounds.
• Work hours may be variable

Job Types: Full-time, Commission