Sales & Customer Service Assistant for a Transportation & Logistics Services in the US (Home Based Full Time)
• Inbound/outbound cold calling for sales outreach
• Adding customers to schedule in CRM
• Initial customer contact & company overview calls
• Providing sales quotes to prospects
• Daily follow-up calls (5–7 conversions/day)
• To follow up conversation with the client
• Follow-up voicemail outreach
• CRM data entry & scheduling
• Answering inbound customer service calls