Sales/Customer Service

About the role

Do you like working with people, resolving situations, and offering solutions that make a difference?

As a Customer Service Representative at Enterprise Mobility, you will be part of a dynamic team where you will combine customer service, sales, and operational management. From day one, you will play a key role in helping our customers find the best mobility solution for their needs.

We are not solely looking for previous experience. We value your attitude, your communication skills, and your desire to learn. We will provide you with the necessary training and support so that you can develop your full potential.

What you'll do

Your workday will combine direct contact with customers, commercial activity, and operational management.

• Advise our customers and offer them mobility solutions adapted to their needs.
• Manage reservations and rental contracts.
• Deliver and collect vehicles, guaranteeing an excellent experience.
• Resolve inquiries and incidents in an agile and professional manner.
• Support administrative tasks and manage documentation derived from operations.
• Check the status of vehicles and coordinate operational aspects of the fleet.
• Identify opportunities to offer additional products and services.
• Collaborate with your team to achieve service and customer satisfaction objectives.

What we're looking for

• Intermediate Vocational Training or equivalent professional experience in customer service, sales, or services.
• English level B2.
• Driver's license held for at least one year.
• Have legal authorization to work full-time in the European Union.
• Availability to work rotating shifts and weekends.

Nice to have

• Experience in customer service, sales, retail, hospitality, tourism, or services.
• Communication skills and customer orientation.
• Commercial motivation and results orientation.
• Initiative, problem-solving skills, and teamwork.

Previous experience in the mobility sector is not necessary. We will teach you everything you need to succeed in your position.

What you'll get

• Full-time permanent contract
• Annual gross salary between 18,000 and 21,000 euros (excluding Basque Country and Catalonia)
• Ongoing training from day one.
• 25 working days of vacation.
• 1 day per year to celebrate a special occasion for you.
• 1 day per year to participate in a volunteering activity.
• Inclusive, multicultural, and teamwork-oriented environment.

About the company & team

Enterprise Mobility is a world-leading company in the mobility sector, present in more than 90 countries, with more than 90,000 professionals, more than 9,500 offices, and a fleet of over 2.4 million vehicles. In Spain, we have been present since 2012 and have more than 150 offices.

Hiring process

If this opportunity motivates you and you meet the essential requirements, we encourage you to apply even if your experience does not fully match everything we value.

We are interested in knowing your attitude, your potential, and the experiences you can bring.

👉 Apply and be part of a team that helps thousands of people move every day.