Position Summary

The Sales & Delivery Coordinator supports the sales, production, and delivery process by entering and maintaining sales orders, creating production work orders, preparing shipping paperwork, coordinating delivery schedules, and communicating with dealers, drivers, and internal teams. This position serves as a key point of contact to help ensure orders are processed accurately, production stays informed, deliveries are scheduled efficiently, and customers and dealers receive timely support.

Essential Duties and Responsibilities

The essential functions listed below are representative of the duties performed in this role. Other duties may be assigned as business needs require.

• Enter sales orders accurately and maintain current order information.
• Communicate with dealers regarding order approvals, changes, questions, delivery dates, and schedule updates.
• Create work orders for production and coordinate with assembly production to help keep orders moving through the process.
• Prepare trailer stacking sheets for scheduled deliveries.
• Create Bills of Lading and other required shipping paperwork.
• Schedule delivery drivers and coordinate delivery timing between drivers, dealers, and internal departments.
• Keep order status, delivery details, and related documentation up to date.
• Assist in resolving order, production, shipping, or delivery issues as they arise.
• Provide professional customer and dealer support related to orders, delivery timelines, and general order questions.
• Assist with office duties and other administrative tasks as needed.
• Take on additional responsibilities as the position develops and business needs evolve.

Organizational Responsibilities

All employees are expected to:

• Support and demonstrate the company’s Mission, Vision, and Values.
• Maintain a positive and respectful work environment when interacting with customers, dealers, coworkers, and management.
• Apply Lean principles and contribute to continuous improvement efforts.
• Follow all safety regulations and maintain clean, orderly work areas.