Sales Development Representative

Location: North America, Remote

Department: Sales

Reports to: VP Sales, NA & LATAM

Contract Type: Permanent, full-time.

About ePS Packaging

At ePS Packaging, we’re shaping the future of packaging through technology. As a global leader in industry-specific business and production software, we help packaging companies streamline operations, boost efficiency, and unlock growth.

With over 30 years of experience, a global footprint, and a deep understanding of the packaging industry, we believe one thing above all: our success grows when our customers thrive.

About The Role

eProductivity Software (ePS) is looking for a Sales Development Representative to drive software sales growth across an assigned territory or market. You will identify and develop new business opportunities while expanding relationships with existing customers through upselling and cross-selling.

This is an inside-sales-focused role where you will manage the full sales cycle, from prospecting and qualification through discovery, proposal, negotiation, and close. You will build trusted relationships with senior decision-makers and work closely with teams across ePS to deliver solutions that support our customers’ goals and long-term success.

What You Will Do

• Manage the full sales cycle across your assigned territory or segment, including prospecting, qualification, discovery, proposal development, negotiation, and closing.
• Generate new business opportunities while identifying opportunities to grow revenue within existing customer accounts.
• Build and maintain strong relationships with senior stakeholders and C-level decision-makers.
• Develop and execute territory and segment plans that support revenue growth and market penetration.
• Lead customer discovery sessions, presentations, and demonstrations, involving technical or specialist colleagues where required.
• Maintain a strong understanding of ePS solutions, customer needs, market trends, and the competitive landscape.
• Collaborate with Marketing, Solutions Consulting, Product, Engineering, Professional Services, and other Sales teams throughout the customer journey.
• Maintain accurate opportunity records, pipeline updates, sales reports, and revenue forecasts using approved company systems.
• Represent ePS at customer meetings, trade shows, industry events, and other business development activities.
• Develop effective relationships with business partners and support the wider regional sales and go-to-market strategy.
• Achieve monthly, quarterly, and annual revenue targets while working within agreed commercial and budget requirements.
• Perform other duties as assigned.
  
  

What You Will Do

• Previous experience in an inside software sales role or a similar complex B2B sales environment.
• Demonstrated experience managing full sales cycles, from prospecting and qualification through value positioning, proposal, negotiation, and close.
• A strong record of meeting or exceeding sales quotas and revenue targets.
• Experience selling to senior and C-level stakeholders within large or multi-site organisations.
• Strong commercial awareness, presentation, negotiation, objection-handling, and stakeholder-management skills.
• The ability to manage accounts strategically and identify new growth opportunities within an assigned market or territory.
• Experience working with cross-functional teams to progress opportunities and deliver customer-focused solutions.
• The ability to manage technical sales conversations and clearly communicate value to both business and technical audiences.
• A proactive and self-motivated approach, with the ability to work independently and manage competing priorities.
• Strong written and verbal communication skills.
• Business-level English proficiency.
• A bachelor’s degree or equivalent professional experience is preferred.
• Experience within packaging, print, corrugated, ERP, MIS, MES, or a related software sector would be advantageous.
• Willingness to travel when required.
  
  

What We Offer

• Medical Insurance with HSA & FSA options
• Life and Disability Insurance
• Dental Insurance
• Vision Insurance
• 401k with company match
• Flex Time Off
• 11 Paid Holidays & 1 Floating Holiday
• Tuition Reimbursement
• Employee Referral Program

Why Join ePS

At ePS, you’ll be part of a global, collaborative, and forward-thinking team that’s redefining what’s possible in the packaging industry.

We foster an inclusive workplace where diversity drives innovation, and every team member’s voice is valued. You’ll have the opportunity to make a real impact, helping our customers operate smarter and succeed sustainably.

Join us and help build the future of packaging technology.