Sales Development Representative - B2B SaaS
Summary
Outbound sales role booking qualified meetings for Confido Health, whose AI agents automate healthcare front-office work like scheduling, prior authorizations, and EHR updates. Day to day: prospect specialty medical groups via phone, email, and LinkedIn, qualify inbound leads, run discovery calls, hand demos to Account Executives, and keep the CRM current.
About Confido Health:
Healthcare's systems of record spent decades documenting care. We're building the system of action that delivers it.
Confido Health is the agentic operating layer for healthcare operations. Our AI agents answer calls, complete workflows, and work inside the systems practices already use. That covers scheduling, faxes, insurance checks, prior authorizations, refills, payments, and EHR updates. Patients, providers, payers, and pharmacies are connected end to end, so clinical teams can spend their time on patients.
Today:
- 1 in 50 Americans can access care through Confido Health
- 3,200 providers at 1,500+ sites across 27 states use Confido
- Our agents reach 95%+ AI handle rates on critical office workflows
- Clinics gain 3 - 5 FTEs of capacity within three months of going live
We've raised $25.5M across Seed and Series A from Z47, Blume Ventures, Together Fund, MedMountain Ventures, Kanav Hasija, healthcare private equity veteran Justin Saks, and other leading investors.
About the Role:
As an SDR at Confido, you'll start conversations with the people running specialty medical groups and turn their interest into qualified pipeline. You'll be one of the first voices practices hear from us, so you'll help shape how the market sees us.
What You'll Do:
- Research and map target accounts across multi-site specialty groups and healthcare organizations
- Run outbound outreach by phone, email, and LinkedIn to book qualified meetings
- Qualify inbound interest and run discovery calls to understand how a practice's front desk and operations work today
- Book demos for Account Executives and hand off clean context
- Keep activity and pipeline up to date in the CRM
- Work with marketing on targeted campaigns
- Share what you hear from prospects with the product and GTM teams
What We're Looking For:
- 1 - 4 years of experience in B2B sales or business development
- A track record of building pipeline through outbound prospecting
- Clear, confident writing and speaking
- Curiosity and the ability to ask sharp discovery questions
- Coachability, self-motivation, and a team-first attitude
- A bias for action, so you take initiative and follow through
- AI Nativity
Nice to Have:
- Early-stage startup experience
- Comfort with technical or workflow-heavy products
