Sales Development Representative
RetailNext Sales Development Representative
Sales Development Representative
About the role
We're looking for a Sales Development Representative to generate new business opportunities by prospecting and qualifying leads across multiple channels. You'll be the first point of contact for many future RetailNext customers — reaching out, understanding their needs, and setting up qualified meetings for our Account Directors.
The right person is results-driven, organized, and genuinely curious about customer problems. You're comfortable with high-volume outreach, you keep your CRM data clean and current, and you take feedback well as you sharpen your pitch and process.
This role is a launchpad: it's built to give you a strong foundation in B2B sales, with a clear path forward into an outside sales role responsible for closing enterprise deals.
Reports to: Chief Revenue Officer
Location: Remote, US-based
What You'll Do
Outbound Prospecting & Pipeline Generation
- Run multi-channel outbound campaigns across calls, email, and LinkedIn to reach target accounts
- Research target accounts and identify the right decision makers to contact
- Build and refine personalized outreach sequences, email templates, and calling scripts
- Maintain a high volume of quality outbound activity every day
- Build and maintain a healthy pipeline of qualified prospects
Qualification & Handoff
- Run initial qualification conversations to confirm a prospect's needs and fit
- Schedule qualified meetings for Account Directors to take the conversation further
- Work closely with the sales team to hand off opportunities smoothly
- Track and report on prospecting activity and results
Sales Skill & Product Development
- Build a progressively deeper understanding of RetailNext's product suite and how customers use it
- Sharpen sales methodology and messaging based on what's working in the field
- Keep CRM records accurate and up to date for every prospect interaction
- Build a strong base of customer knowledge and use cases to draw on in conversations
What We're Looking For
Required
- Strong written and verbal communication skills
- Results-oriented mindset and comfort working toward outbound targets
- Ability to manage a high-volume pipeline using CRM tools
- Curiosity about customer needs and how to translate them into a qualified conversation
- Comfortable prospecting across phone, email, and LinkedIn
Valued but Not Required
- Previous SDR, BDR, or outbound sales experience
- Experience with Salesforce or another CRM platform
- Interest in progressing into a closing sales role
- Background or interest in retail, IoT, or SaaS analytics
What We Offer
- Clear, defined path from SDR into an outside sales role closing enterprise deals
- Hands-on coaching from Account Directors as you build core B2B sales skills
- Early exposure to RetailNext's full product suite and enterprise retail customers from day one
- Monthly Recharge Day
- Holiday Exchange Program
- Best Self Benefit Program
- Medical Insurance
- Work from Anywhere up to 90 days
As published by greenhouse
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
- LinkedIn Profile optional
- Are you currently based in the United States and legally authorized to work in the US choose one
- Do you have experience in a customer-facing, sales, business development, or prospecting role? choose one
- Do you have experience using a CRM system such as Salesforce, HubSpot, or another CRM to manage prospect activity and keep records up to date? choose one
- Are you comfortable making a high volume of outbound calls and prospecting activities each day? choose one
- Are you comfortable working USA hours? choose one
- What is your current address? (Street, City, ZIP/Postal Code, Country) written answer
- What is your current salary expectation? written answer
- Candidate Declaration & Interview Conduct Policy Before submitting your application to RetailNext, please read and acknowledge the following: I confirm that all information I have provided is accurate and truthful. I understand that RetailNext may verify my identity and credentials, and that any false or misleading information may result in my disqualification from the recruitment process. I consent to the processing of my personal data in accordance with applicable data privacy laws. To ensure a fair and secure interview process, I agree to follow these guidelines during all virtual interviews: No virtual backgrounds, except for a simple background blur No filters, avatars, or visual effects on the video feed Be in a quiet, private space without distractions or other participants No use of AI tools (e.g., ChatGPT) to assist with interview answers – doing so will result in immediate disqualification RetailNext reserves the right to: Disqualify or reject candidates at any stage if identity fraud, misrepresentation, or policy violations are detected Withdraw offers if false information is discovered before or after hire This declaration must be acknowledged by checking the box below before submitting your application. choose one