Sales Development Representative (SDR)｜B2B SaaS 商務開發 -（雙北） (獎金另計)

inline 正在找新的 SDR 夥伴加入 Sales 團隊。

這個角色主要負責 B2B 新客開發，透過電話、LINE、Email 接觸潛在餐飲客戶，了解目前的營運方式與需求，判斷是否有進一步合作的機會，並安排後續 BD 會議。

inline 是餐飲科技 SaaS 公司，目前服務數千家餐廳，客戶包含連鎖餐飲品牌、米其林餐廳、大型購物中心及各類型餐飲業者，市場也持續拓展至台灣、日本、香港、東南亞、澳洲、加拿大及美國。

如果你希望累積 B2B SaaS Sales 經驗，未來往 BD、Sales 或 Account Management 發展，這個角色會讓你從前端開始參與完整的商務開發流程。

【工作內容】

• 透過電話、LINE、Email 主動開發潛在餐飲客戶
• 了解餐廳營運方式、目前使用工具及實際需求
• 判斷合作機會並安排 BD Meeting
• 整理客戶需求、窗口、決策者及背景資訊，協助 BD 接手
• 使用 Salesforce 紀錄聯繫與商機進度
• 追蹤聯繫、Meeting 與轉換結果，持續調整開發方式
• 與 BD、Marketing 討論目標名單及開發策略
• 蒐集市場及競品資訊，協助發掘新的開發機會

【我們希望你具備】

• 1 年以上 B2B Sales、SDR / BDR、Inside Sales、AM、CS 或相關商務經驗
• 不排斥陌生開發，願意主動透過電話及訊息接觸客戶
• 溝通清楚，能理解客戶需求並整理重點
• 對 SaaS、科技或餐飲產業有興趣
• 有目標感，願意根據數據與成果調整開發方式

【加分條件】

• 有 Outbound Sales、Cold Call 或 Lead Generation 經驗
• 有 SaaS、POS、餐飲科技或餐飲產業經驗
• 熟悉餐廳訂位、候位、翻桌或現場營運
• 熟悉 Salesforce 或其他 CRM 系統

我們不只看撥打多少通電話，也會看 Meeting 品質、客戶需求是否釐清，以及商機是否持續往前推進。

Sales Development Representative (SDR) | B2B SaaS

inline is looking for a new SDR to join our Sales team.

This role focuses on B2B prospecting. You will reach out to potential restaurant customers through calls, LINE, and email, understand their current operations and needs, identify potential opportunities, and coordinate meetings with our BD team.

inline is a restaurant technology SaaS company serving thousands of restaurants, including chain brands, Michelin-starred restaurants, major shopping malls, and independent operators. We continue to expand across Taiwan, Japan, Hong Kong, Southeast Asia, Australia, Canada, and the U.S.

If you want to build B2B SaaS sales experience and grow toward BD, Sales, or Account Management, this role gives you hands-on exposure to the front end of the sales process.

【What You’ll Do】

• Prospect potential restaurant customers through calls, LINE, and email
• Understand restaurant operations, current tools, and business needs
• Identify potential opportunities and schedule BD meetings
• Prepare customer needs, contacts, decision-makers, and key background before handoff
• Maintain activity and opportunity records in Salesforce
• Track outreach, meetings, and conversion results to improve follow-up
• Work with BD and Marketing on target lists and outreach strategies
• Gather market and competitor insights to identify new opportunities

【What We’re Looking For】

• 1+ year of experience in B2B Sales, SDR / BDR, Inside Sales, AM, CS, or a related commercial role
• Comfortable with outbound prospecting through calls and messaging
• Strong communication skills and ability to understand customer needs
• Interest in SaaS, technology, or the restaurant industry
• Goal-oriented and willing to adjust your approach based on results

【Nice to Have】

• Outbound Sales, Cold Calling, or Lead Generation experience
• SaaS, POS, restaurant technology, or restaurant industry experience
• Understanding of restaurant operations
• Familiarity with Salesforce or other CRM tools

We do not only look at call volume. We also care about meeting quality, whether customer needs are clearly understood, and whether opportunities continue moving forward.