Sales Development Representative – Software Sales

Location: Remote

Department: Sales Software

Reports To: Sales Software Manager

Employment Type: Full-Time Salary

POSITION SUMMARY:

Responsible for supporting the Software Sales Team through outbound prospecting, inbound lead qualification, account research, event outreach, and development of qualified sales opportunities for Concepts NREC’s engineering software solutions. Works directly with one or more Sales Managers, including the Americas, and provides a development path toward a future Territory Sales Manager role.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Conducts outbound prospecting within assigned territories, industries, and target accounts using industry databases, conference lists, and other sales tools.
• Engage prospective customers through telephone, email, LinkedIn, virtual meetings, and other appropriate outreach methods.
• Responds to and qualifies inbound leads from the company website, webinars, campaigns, referrals, conferences, and other sources.
• Research target accounts, key contacts, applications, current software tools, technical challenges, project timing, and potential business needs.
• Qualify prospects and schedules discovery meetings, technical discussions, demonstrations, and follow-up meetings for Sales Managers and Applications Engineering personnel.
• Works with assigned Sales Managers to support territory plans, target-account strategies, prospecting campaigns, pipeline-development goals, and account-expansion initiatives.
• Maintains consistent follow-up and nurturing of prospects that are not yet ready for direct Sales Manager engagement.
• Works with Sales Managers and Marketing to identify and engage customers and prospects attending conferences, trade shows, workshops, and industry events, including pre-event meeting scheduling and post-event follow-up.
• Maintains accurate and timely prospects, company, activity, and opportunity information in CRM and provides reporting on meetings, lead conversion, opportunities, and pipeline generated.
• Develops a working understanding of Concepts NREC’s CAE and CAM software solutions, customer applications, turbomachinery markets, and competitive landscape.
• Participate in product training, sales meetings, opportunity reviews, customer discussions, demonstrations, and industry education.
• Gathers and communicates prospect feedback, competitive information, market trends, and emerging customer requirements to appropriate internal teams.
• Progressively assumes greater responsibility for discovery discussions, customer meetings, account development, and selected opportunities in preparation for potential advancement into a Territory Sales Manager role.
• Other duties as assigned.