Sales Development Representative
Currently, we are looking for a Sales Development Representative (SDR) to join a growing communications technology company helping enterprises and technology providers modernize customer engagement through voice, messaging, WhatsApp, Conversational AI, SIP, and programmable communication solutions.
In this role, you will play a key part in generating qualified sales opportunities by managing inbound inquiries, executing outbound prospecting campaigns, and engaging decision-makers across target markets. Working closely with Sales, Marketing, and Product Marketing teams, you will help build pipeline and support the company's continued growth.
Work setup: Hybrid / Remote
Type: Full-time
Your Duties
As a Sales Development Representative, you will be responsible for:
- Qualifying inbound leads and identifying sales opportunities
- Responding promptly to inbound inquiries and scheduling discovery meetings
- Executing outbound prospecting campaigns across target accounts
- Researching companies and identifying key decision-makers
- Engaging prospects through phone, email, LinkedIn, and other outreach channels
- Building relationships with prospective customers and partners
- Booking qualified meetings for the New Business Sales team
- Supporting account-based sales initiatives and personalized outreach campaigns
- Collaborating with Marketing and Product Marketing on lead generation campaigns
- Following up on events, webinars, and marketing-generated leads
- Maintaining accurate CRM records and prospect activity
- Tracking outreach performance and pipeline generation metrics
- Providing market intelligence and customer feedback to internal teams
Requirements
- 1–3 years of experience in Sales Development, Business Development, Lead Generation, or Inside Sales
- Experience in Technology, Telecom, SaaS, UCaaS, CCaaS, CPaaS, Managed Services, or a related industry is an advantage
- Proven experience generating qualified meetings and sales opportunities
- Strong communication and relationship-building skills
- Comfortable engaging with decision-makers and senior stakeholders
- Excellent prospecting, cold outreach, and telephone skills
- Experience using CRM platforms such as Salesforce, HubSpot, or similar
- Familiarity with LinkedIn Sales Navigator and other prospecting tools
- Strong organizational and time-management skills
- Self-motivated with a proactive and results-driven mindset
- Passion for technology and B2B sales
- Fluent English