Sales Director

1. Purpose of Job:

·To Plan, develop, and direct all aspects of the business
in Jordan, covering the operation of sales related activities including the
following areas: new, used, retail, fleet, corporate, commercial, online, and
RAC business, to ensure profitability of the brands,
in accordance with annual budget goals & objectives.

·Build and
maintain all brands image, grow market shares, and increase profitability for
all brands.

• Meeting the manufacturers’ dealer standards.

·Liaise with
Aftersales department to ensure best customer experience.

2. Reporting Line:

This position holder reports directly to the CEO.

3. Direct Reports:

Team of fleet sales Manager, showroom Manager, sales executives/consultants,
administrators, and/or any additional sales staff to be hired.

4. Title holder Accountabilities:

-Create and maintain an analysis of the local
vehicle market which includes details of competitor sales, sales projections
based on economic indicators, and targeted customer segments.

-Develop an expert knowledge of the customer
base so as to influence targeted marketing events and relevant promotions.

-Create sales strategies and plans based on group’s
products positioning and market analysis;

-Build and maintain dealership’s image though all
its brands by ensuring the realization of active
marketing activities to increase the brand awareness and continuously uplift
the customer experience and satisfaction.

-Work with the Marketing Dept. to create and
implement the marketing plan;

-Instill a dealership culture that capitalizes
on an integrated business approach across Sales, Marketing and Aftersales.

-Manage all showrooms to the highest standards
and optimum levels of customer service and satisfaction.

-Ensure all sales tools are updated and in full
working order: computer terminals, CRM access, email address set up, brochures,
and that customer details are complete and updated regularly as necessary.

-Manage all reporting staff in the following
areas:

·Hiring/firing, training, working hours, remuneration including
incentives, dress code etc…

(with the aid and support of HR
department), in order to
achieve volume & profit objectives.

·Delegate
responsibilities where appropriate.

·Ensuring that
all reporting staff are fully utilizing their personal efforts and their company’s
resources, equipment, and facilities to achieve all brand targets and aims.

·Regularly evaluating
reporting staff KPI’s, by carrying out regular appraisals to identify strengths
and weaknesses as a basis of instigating and producing future policies and
corrective actions.

·Ensuring all
reporting staff members are complying with company’s policies, procedures, and
regulations.

-Managing
stock, inventory levels, and model mix, along with pricing strategies to ensure
profitability according to planned margins and agreed aims, as well as
approving new orders.

-Support
the creation of appropriate marketing initiatives and activities to keep
constant momentum of enquires all around year duration, including events
management, launching new models, and special occasions for all brands within
the group.

-Monitoring
competitor’s activities in order to be aware of market situations hence manage
to create corrective strategic actions accordingly.

-Developing
the corporate sales capacity within the city by mentoring and directing
corporate sales specialists & sales consultants to explore the full
potential of fleet business across the local market.

-Coordinating
with Service Managers in order to deliver best customer services through all the
facilities (showrooms and service centres).

·Bachelor’s
Degree in Marketing, Business Administration or any relevant field.

·5
years minimum experience in a similar role.

·In-depth
knowledge of marketing techniques and best practices.

·Excellent
negotiations and leadership skills.