Sales Effectiveness & Business Development Executive
Description
Your role
You will create market and customer analyses to identify commercial developments and support business growth. You will develop business growth plans using segmentation, market-share and vertical analyses, translating your findings into clear commercial insights and actions.
You will manage the business-development opportunity tracker, obtain progress updates and highlight opportunities requiring commercial action. You will conduct competitor benchmarking, including local charges and Detention and Demurrage conditions, and prepare findings for management review.
You will execute assigned commercial projects and ensure delivery according to the agreed scope, quality and deadlines. You will maintain the Commercial Strategic Deck and coordinate commercial inputs and deadlines across Sales, Trade, Customer Care, Regional Office and Head Office stakeholders.
Customer communication and commercial coordination
You will create the local customer communication plan and coordinate its execution through customer communications and commercial campaigns. You will prepare internal and external commercial presentations and develop communication materials promoting CMA CGM Group services and non-maritime products.
You will own the day-to-day administration and content maintenance of the Commercial SharePoint site, ensuring that commercial information remains current, accurate and accessible to the relevant stakeholders.
As back-up for Sales Effectiveness, you will execute selected recurring analyses and operational controls when required. This may include performance reporting, NOVA data-quality checks, lead and territory administration, action tracking and guidance on standard sales tools and processes.
The emphasis of the role is on Business Development execution. Sales Effectiveness responsibilities form a secondary back-up component and will be performed according to agreed priorities and continuity needs.
What you bring
• Commercial awareness and business acumen, with a strong interest in market analysis, customer development and business growth
• Strong analytical and reporting capabilities, with the ability to convert commercial data into clear insights and actions
• Good command of Microsoft Excel and PowerPoint; experience with Salesforce CRM, Power BI or Qlik Sense is an advantage
• An ownership mindset and the ability to manage defined responsibilities independently and deliver against deadlines
• A structured and detail-oriented approach, with a strong focus on data quality and reliable execution
• Strong planning and coordination skills, with the confidence to follow up, challenge inconsistencies and escalate issues when required
• Clear communication and presentation skills and the ability to collaborate across functions and organisational levels
• The ability to thrive in a fast-paced, international environment with changing commercial priorities
• A minimum bachelor’s degree (HBO) or an equivalent qualification
• Full professional proficiency in English; knowledge of Dutch or French is considered an advantage
How success will be measured
Success in this role will be reflected in the quality and relevance of market and customer analyses; the development and follow-up of clear business growth plans; disciplined management of the business-development opportunity tracker; effective competitor benchmarking; timely execution of customer communications, presentations and commercial projects; and accurate maintenance of the Commercial Strategic Deck and Commercial SharePoint site. Reliable execution of agreed Sales Effectiveness back-up activities will provide continuity when required.
Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.