Sales Emerging - Relationship Manager - DSA

<p class="MsoNormal" style="text-align:justify;line-height:14pt;"><b><span lang="en-us" style="font-size:12pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Job Purpose: </span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;line-height:14pt;"><i><span style="font-family:Calibri, sans-serif;color:#000000;">The role is responsible for leading branch operations and driving business growth for home loan and mortgage products. It involves achieving sales targets through team management, market development, and strategic partnerships. The position focuses on expanding customer acquisition, ensuring compliance, maintaining portfolio quality, and delivering a superior customer experience across all branch activities.</span></i></p><p><i></i></p><i></i><p class="MsoNormal" style="text-align:justify;line-height:14pt;"><i><span style="font-family:Calibri, sans-serif;color:#000000;"> </span></i></p><p class="MsoNormal" style="text-align:justify;line-height:14pt;"><b><span lang="en-us" style="font-size:12pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Key Responsibilities:</span></b></p><p><b></b></p><b></b><p class="MsoListParagraphCxSpFirst" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Manage overall branch sales operations, including business development, customer service, and compliance. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Drive home loan business growth through direct sourcing, DSA and open-market channels.</span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Develop and implement strategies to achieve branch sales targets. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Monitor branch portfolio performance and implement corrective measures. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Ensure adherence to regulatory guidelines, internal policies, and audit requirements. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.</span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span lang="en-us" style="font-family:Symbol;color:#000000;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Oversee collections for acquired portfolios to ensure healthy asset quality.</span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span lang="en-us" style="font-family:Symbol;color:#000000;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.</span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-left:54pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span lang="en-us" style="font-family:Symbol;color:#000000;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition.</span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="text-align:justify;line-height:14pt;"><span lang="en-us" style="font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us"> </span></p><p class="MsoListParagraphCxSpLast" style="text-align:justify;line-height:14pt;"><b><span lang="en-us" style="font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us"> </span></b></p><p class="MsoNormal" style="text-align:justify;line-height:14pt;"><b><span lang="en-us" style="font-size:12pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Skills Required:</span></b></p><p><b></b></p><b></b><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0cm;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Proven ability to lead sales teams and manage branch-level P&L. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Strong business development, networking, negotiation, and influencing skills. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Excellent interpersonal, communication, and problem-solving abilities. </span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">High motivation, self-starter attitude, and bias for action in a high-performance environment.</span></p><p></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0cm;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Strong analytical skills to track performance and drive profitability. </span></p><p></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0cm;text-align:justify;text-indent:-18pt;line-height:14pt;"><span lang="en-us" style="font-family:Symbol;color:#000000;" xml:lang="en-us">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:Calibri, sans-serif;color:#000000;">Working knowledge of Excel and sales MIS tools</span></p><p></p><p class="MsoNormal" style="margin-bottom:0cm;text-align:justify;line-height:14pt;"><span lang="en-us" style="font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="text-align:justify;line-height:14pt;"><b><span lang="en-us" style="font-size:12pt;font-family:Calibri, sans-serif;color:#000000;" xml:lang="en-us">Educational Qualifications and Experience:</span></b></p><p><b></b></p><b></b><p class="MsoListParagraphCxSpFirst" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:71pt;text-align:justify;text-indent:-18pt;line-height:14pt;"><span style="font-family:Symbol;color:#000000;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span></p>