This is a remote position.

About the Role

We are seeking a highly organised and proactive Sales Enablement Coordinator to support our Sales Teams across the various offers from Learning Solutions, Learning Products, and CapabilityX. This role is essential in ensuring a seamless experience for prospects and clients from the moment they enter the pipeline through to onboarding and account activation.

You will be responsible for qualifying leads, directing sales traffic, preparing accurate quotes, coordinating the onboarding process, activating client accounts, maintaining CRM accuracy, and supporting internal teams to ensure a frictionless client journey.

If you thrive in a fast-paced environment, enjoy bringing structure to complexity, and take pride in exceptional client service, this role is a great fit.

Key Responsibilities

Lead Management & Sales Traffic Coordination

• Qualify inbound leads across TTRO's Learning Solutions, Learning Products and CapabilityX offerings.
  

• Route leads, queries, and opportunities to the appropriate internal teams or specialists.
  

• Support Client Leads and Key Partner Managers with pipeline organisation and follow-ups.
  

• Log all lead activity, notes, and progress accurately using CRM systems.
  

Client Onboarding & Account Activation

• Manage the onboarding process for all new clients, ensuring clarity, professionalism, and alignment.
  

• Prepare onboarding documentation, access details, contracts, and product information.
  

• Coordinate with Learning Solutions, CapabilityX, Client Success, and Operations teams to ensure timely account activation.
  

• Serve as the first point of contact during onboarding to deliver a smooth client experience.
  

Sales Enablement & Administrative Support

• Prepare accurate and timely quotes and proposals.
  

• Maintain pricing, product catalogues, and solution information across offerings.
  

• Support contract renewals, updates, and document control.
  

• Ensure CRM data, client information, and contract records are consistently accurate and complete.
  

• Assist with cross-functional coordination to support efficient sales and client delivery workflows.
  

• Respond to client and internal stakeholder enquiries professionally and promptly.
  

• Troubleshoot onboarding or activation issues or escalate where necessary.
  

• Maintain high levels of client satisfaction across the entire pre- and post-sale journey.
  

Requirements

Skills & Competencies

• Strong communication and client-service orientation
  

• Excellent organisational and coordination skills
  

• High attention to detail and accuracy
  

• Ability to prioritise multiple tasks in a fast-paced environment
  

• Strong problem-solving and critical-thinking abilities
  

• Collaborative, solution-focused approach
  

• Confidence working across multiple business units (Learning Solutions, Products, CapabilityX, Finance, Operations)
  

• Comfortable with digital systems and sales enablement tools
  
  

Technical Skills

• CRM systems
  

• Quoting and sales administration tools
  

• Microsoft Office Suite (Excel, Outlook, Word)
  

• Data capturing and reporting
  

• Familiarity with learning design, or digital learning environments (advantageous)
  
  

How to Apply

Please submit your CV along with a brief motivation explaining why you’re the ideal candidate for the Sales Enablement Coordinator role.

If you have not been contacted within two weeks of submitting your application, please consider your application unsuccessful.

Benefits

Benefits of Working at TTRO

• Remote & flexible work in a supportive, people-centred culture
  

• Meaningful, impactful work in learning innovation and capability development
  

• Global exposure across diverse industries and regions
  

• Continuous growth with opportunities to build future-focused digital and learning skills
  

• Collaborative, creative environment that values curiosity and innovation