Sales engineer / Critical Care department

Job description

• Promote and sell critical care products (e.g., ventilators, patient monitors, infusion pumps, ICU consumables, etc.)

• Identify new business opportunities within hospitals, ICUs, and healthcare facilities

• Achieve assigned sales targets and contribute to overall business growth

• Prepare and present technical and commercial proposals to customers

• Participate in tenders, negotiations, and contract discussions

• Technical & Clinical Support

• Demonstrate products and provide in-depth technical explanations to clinicians and biomedical teams

• Support product installation, commissioning, and initial user training

• Act as a technical resource during clinical evaluations and trials

• Coordinate with service teams to resolve technical issues and ensure customer satisfaction

• Customer Relationship Management

• Build and maintain strong relationships with ICU physicians, nurses, procurement teams, and hospital management

• Provide regular follow-ups and post-sales support

• Collect customer feedback and share insights with internal teams

• Market & Product Knowledge

• Stay updated on ICU technologies, clinical practices, and competitor products

• Conduct market surveys and provide insights on customer needs and trends

• Support marketing activities such as workshops, seminars, and conferences

• Reporting & Administration

• Maintain accurate sales records, forecasts, and reports

• Bachelor’s degree in Biomedical Engineering or equivalent

• Additional clinical or sales training in critical care is an advantage

• 2–5 years of sales or application experience in critical care / ICU medical devices

• Experience working with hospitals and healthcare professionals preferred

Skills & Competencies

• Strong technical understanding of ICU equipment and workflows

• Excellent communication and presentation skills

• Ability to explain complex technical concepts in simple terms

• Strong negotiation and relationship-building skills

• Self-motivated with the ability to work independently and as part of a team

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