Sales Engineer I

Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968. We innovate market proven technologies that link people together through wired and wireless systems.

Clear-Com was first to market portable wired and wireless intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve -- broadcast, live performance, live events, sports, military, aerospace and government-- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com’s innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers. Come join our team!

We are currently recruiting for a Sales Engineer I.

Candidates must reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role.

What you will do in the position:

• Provide technical sales support to customers, partners, and the Sales team in support of Military, Aerospace and Government (MAG) revenue objectives.
• Identify, qualify, develop, and support sales opportunities within the assigned territory.
• Serve as a technical resource throughout the sales process, including product selection, system applications, product demonstrations, and customer inquiries.
• Develop and maintain relationships with customers, key accounts, distributors, and partners to support current and future business opportunities.
• Support partner activities within the region, including pricing discussions, product positioning, promotional activities, and business development initiatives.
• Provide product and technical training to customers, distributors, and partners.
• Provide technical support for bids, Requests for Quotation (RFQs), and Requests for Proposal (RFPs).
• Maintain current knowledge of Clear-Com and Trilogy products, pricing, features, technical specifications, and applications.
• Monitor relevant market trends, customer needs, and competitive activity and communicate market intelligence to appropriate internal stakeholders.
• Collaborate with Engineering, Product, and Marketing teams to communicate customer and market requirements and provide input regarding products and services.
• Partner with Marketing and Sales teams to support MAG promotional activities, trade shows, seminars, customer events, and other market development initiatives.
• Prepare account information, activity reports, and other required reporting and maintain accurate customer and opportunity records in applicable business systems.
• Participate in sales meetings and provide updates regarding opportunities, forecasts, customer activity, goals, and business challenges.
• Represent the company professionally in interactions with customers, partners, and other external stakeholders.
• Provide ongoing technical and commercial support to customers and partners to support customer satisfaction and repeat business.
• Perform other duties as assigned.

What you will need to succeed:

• Excellent verbal and written communication and presentation skills.
• Strong customer relationship and account management skills.
• Ability to communicate technical concepts effectively to customers, partners, and internal stakeholders.
• Working knowledge of audio principles and intercom systems.
• In-depth knowledge of the application of intercom and related technologies across relevant industries and customer environments.
• Knowledge of technical sales processes, including product demonstrations, technical proposals, bids, RFQs, and RFPs.
• Ability to develop and deliver product and technical training.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work effectively and collaboratively across Sales, Engineering, Product, Marketing, and other functional teams.
• Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and other standard business applications.
• Bachelor’s degree in Engineering, Electronics, Audio, Telecommunications, Business, or a related field preferred.
• 1 - 2 years of relevant experience.
• 4 - 6 years of relevant military experience.
• Experience working with professional audio, intercom, broadcast, live production, or related technologies preferred.
• Ability to travel approximately 50% of the time, including customer, partner, trade show, and other business-related travel.

The posted pay range, $73,000 - $90,300, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use hands to handle or manipulate objects. The employee is regularly required to talk or hear, stand, walk, sit, work with computer and office equipment, machinery, or electrical tools, and reach with hands and arms. The employee is occasionally required to climb or balance, and stoop, kneel, crouch, or crawl.

Position requires frequent contact outside the department or company and the noise level in the work environment is usually quiet to moderate with occasional loud noise. The employee occasionally works near moving mechanical parts, works in high, precarious places, is exposed to fumes and/or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and is regularly at risk of electric shock. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.