Sales Engineer II (11423)
Summary
Sales Engineer II at Logisnext Americas, a forklift/material handling manufacturer: analyzes customer requests for custom truck options and attachments, calculates capacity and stability, prices customizations, processes capacity plates, and provides drawings and engineering data to suppliers. Hybrid role in Houston (3 days office, 2 days remote), minimal travel.
About Us:
Logisnext Americas Inc. has supported customers for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.
About the role:
Receive and analyze customer requests and provide solutions and pricing for custom options. Evaluate capacity and stability for varying truck configurations and attachments. Process customer requests for new/replacement capacity plates. Provide support for trucks equipped with custom modifications. Research new modifications that could improve sales of trucks and review with Engineering, Manufacturing and Sales. Support new product introductions during development to determine which Customs options will be available. Review custom option financial query to ensure meeting company profitability goals. Review and update as necessary to ensure accurate customization pricing.
Provide drawings and engineering data to suppliers providing custom attachments and components to Logisnext
What you will do:
- Receive customer request for custom options via CRM system, email and phone. Analyze request, collect data, discuss (with design, marketing, service, legal and suppliers) and provide solutions for the request. Study cost and provide pricing for custom options. Maintain Customization sales engineering log.
- Calculate capacity and stability based on customer request. Gather information from customer (desired truck specifications) and suppliers (attachment specifications) in order to provide information and capacity ratings National Account, Dealer salesmen or Customers for quoting.
- Process customer request for new or replacement capacity plates. Collect all pertinent information, input in to ERP system, print and mail new capacity plate.
- Provide after-market support for trucks equipped with custom options.
- Provide drawings and engineering data to suppliers who provide custom attachments and option parts to Logisnext
- Research new modifications that could improve sales of trucks and review with Engineering, Manufacturing and Sales. Support new product introductions during development to determine which Customs options will be available.
- Review custom option financial query to ensure meeting company profitability goals. Review and update as necessary to ensure accurate customization pricing.
When & Where:
Hybrid work schedule. 3 days in office, 2 days remote work from home.
Minimal travel