Sales Engineer
Summary
Technical sales role guiding PayFac and ISO partnerships, delivering demos, leading integrations, and bridging client needs with product teams.
You act as a technical strategist for PayFac and ISO partnerships, discover client requirements, deliver technical demonstrations, lead sales discussions, guide integrations through go-live, communicate partner feedback to product teams, create developer content, define workflows, and represent products at events and client meetings.
Responsibilities
- Partner with Sales and Relationship Management teams as a technical expert
- Discover client requirements and tailor solutions
- Conduct technical presentations and demonstrations
- Lead technical discussions during the sales cycle
- Guide client integrations through go-live
- Create and manage integration plans
- Provide technical guidance and integration support
- Capture partner feedback and influence the product roadmap
- Create technical documentation and integration content
- Define processes and cross-functional workflows
- Represent products at conferences, events, and client meetings
Requirements
- 4+ years of experience as a solutions engineer, implementation engineer, or similar client-facing technical role
- Payments or SaaS industry experience preferred
- 3+ years of hands-on coding experience
- Proficiency in a popular programming language
- Experience integrating B2B APIs
- Debugging, log analysis, and troubleshooting skills
- Ability to explain technical concepts to non-technical audiences
- Customer communication skills