Sales Engineer
Job Description:
Sales Engineer
At Inswitch we are looking for a passionate and highly motivated Sales Engineer to join our team. You will be a key link between the sales team, technical teams, and our customers, designing tailored solutions and ensuring a seamless experience from pre-sales to post-sales. If you love combining technical knowledge with communication skills and enjoy creating solutions that directly impact customer success, we want to meet you!
Responsibilities:
Pre-sales Support: Collaborate with the sales team to identify opportunities, design technical solutions based on the company’s products, participate in customer meetings, and conduct detailed technical demonstrations (demos).
Post-sales Support: Document proposed solutions and ensure their proper implementation, assisting the customer through the transition and solving any technical inquiries that may arise.
Solution Design and Documentation: Create customized technical solutions for each customer and document them to ensure clarity in implementation, aligning customer expectations with our capabilities.
Collaboration with Internal Teams: Maintain close relationships with product and technical teams to communicate customer feedback and needs, contributing to the continuous development of the platform.
Presentations and Training: Conduct demos, presentations, and training sessions for both customers and internal teams, ensuring that everyone fully understands and leverages the products and services.
Requirements:
Previous experience in a Sales Engineering, Solutions Architect, or similar technical-commercial role.
Exceptional communication skills and the ability to explain technical concepts to non-technical audiences.
Experience in creating technical solutions and detailed documentation.
Knowledge in payments. Plus: issuing and remitences
Fluent in English and Spanish (both written and spoken).
Ability to work with multidisciplinary teams and manage multiple projects simultaneously.
Customer-oriented mindset, with problem-solving skills and attention to detail.
Transnetwork is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.