Sales Engineer

WatchGuard is seeking a Sales Engineer in Milan, Italy, to drive revenue within a defined geographic area by engaging with channel partners and end users. The role emphasizes pre-sales technical support, product demonstrations, and shaping technical evaluations and POCs.

The SE will train and assist partners, deliver demos, support in RFPs, and collaborate with Product Management to represent customer needs.

Identify, develop, and expand technical relationships with key reseller partners in territory. Drive revenue growth through supporting reseller partners during technical presales activities to end users. Identify, develop, and expand technical relationships with key partners. Assist field sales with pre-sales and post-sales support. Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.). Drive coordination of inter-departmental technical resources as needed to close prospective opportunities. Escalate and resolve partner and customer issues when appropriate. Assist customers/partners during evaluation with the setup and configuration of all WatchGuard products. Identify and report on competitive trends (products, promotions, etc.). Create technical content to present to various audiences including end users and partners. Five+ years of pre-sales technical experience in cybersecurity. English proficiency required. Experience with channel partners and distributors. Ability to present and demo complex security solutions to technical and non-technical audiences.