Sales Entry Specialist
Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control!
Our Mission is to protect customer’s homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that makes our employees proud to work at Rocket.
Job Type
Full-Time: Non-Exempt
Work Week | Work Hours
Monday – Friday | Shift 9:30am – 6:00pm
Our Position
Your Rewards
- 8 Company-paid Holidays
- Earn 10 Days of Paid-Time Off
- Company-Paid group Life Insurance and Short-Term Disability
- Medical, Dental, and Vision plans
- Retirement & Savings Plans with Company match up to 5%
- Employee Assistance Program
Your Responsibilities
- Reviewing electronic customer agreements in Sales Center (PestPac).
- Ensuring the agreement is filled out completely and correctly and all necessary steps in the Rocket sales process were followed. Verifying the accuracy of documents before entry.
- Conducting regular reviews of sales data to identify and correct any discrepancies or errors.
- Collaborating with the sales team to resolve any issues related to order accuracy.
- Identifying and escalating any discrepancies to the sales professional who submitted the document and working with them to correct errors.
- Communicating effectively with internal stakeholders to address inquiries related to sales entries.
- Providing administrative support to the sales team, including maintaining customer records, updating contact information, and assisting with customer inquiries.
- Verifying ownership of the agreement for sales and commission credit has been entered correctly in PestPac as well as tracks any Tech and customer referral credits.
- Generating and analyzing sales reports as needed.
- Assisting in preparing periodic reports for management to track sales performance and trends.
- Setting up the service accounts for new customers.
- Verifying payment information has been received and processed.
- Creating and scheduling service or work order for technicians on the initial service.
- Following up with customers after the initial service has been completed by the technician for quality purposes.
- Providing support to other departments as needed.
Our Requirements
- High School diploma or equivalent.
- Previous experience in sales support, order entry, or a similar role is preferred.
- Must have excellent written and verbal communication, with emphasis during telephone calls, follow-ups, and correspondence.
- Working knowledge of Microsoft Word, Excel and Outlook required.
- Reliable transportation to and from work.
- Ability to calculate basic math.
- Must be able to pass a seven-year criminal background check.
- Must be able to pass company drug screen and/or substance abuse testing.
Rocket Pest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.