Sales & Estimation - Programs Service Representative

Job Description:
The Programs Service Representative is a part-time (~25 hour/week) role responsible for initial pre-inspection and follow-up to ensure correct measurements and customer satisfaction with all on-site work. This role is a key player in helping our sales team estimate our production team to be prepared for Program related jobs.

Key Responsibilities:

Visit jobsites to complete measurements, troubleshooting (callbacks) and customer service as required.
Assisting in ensuring that the work environment is safe, secure and healthy.
Accurately measure and record information in CPQ (a salesforce application)
Ensure great customer service at all levels
Report suggestions/proactive solutions to Production Supervisor

Key Competencies:

Excellent communication skills
Attention to detail
Reliable, with high integrity and strong work ethic
Ability to work as part of a team.
Professional, positive attitude.
Proactive organizational skills
Work efficiently within specified timelines