Sales Executive

Our client is looking for Sales Executive who will be responsible for developing new business opportunities, acquitting new customers, and maintaining existing client relationships to achieve the company's sales and revenue targets. The role focuses on promoting freight forwarding and logistic service, including sea freight, air freight, land transportation, customs clearance, and other related logistics solutions.

Job Responsibilities:

A. Sales & Business Development

• Identify and develop new business opportunities through cold calling, networking, referrals, client visits, and other sales activities.
• Proactively approach potential customers to promote the company's freight forwarding and logistics services.
• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Prepare sales proposals, quotations, and service presentations tailored to customers' shipping requirements.
• Negotiate freight rates, pricing, and service terms with customers to secure new business while maintaining profitability.
• Follow up on sales leads, quotations, and prospective customer enquiries to convert opportunities into confirmed business.

B. Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers.
• Understand customers' shipping requirements, business needs, and service expectations.
• Provide timely responses to customer enquiries and coordinate with internal teams to resolve service issues.
• Maintain regular communication with customers to encourage repeat business and strengthen customer loyalty.
• Identify opportunities to upsell or cross-sell additional logistics services.

C. Freight & Logistics Coordination

• Liaise with the operations team to ensure customers' shipping requirements are communicated accurately and fulfilled.
• Coordinate with relevant internal departments on shipment schedules, freight rates, cargo requirements, and service arrangements.
• Follow up on shipment progress and assist in resolving customer concerns relating to delays, documentation, or service discrepancies.
• Ensure quotations and customer commitments are aligned with operational capabilities and company policies.

D. Sales Administration & Reporting

• Prepare and maintain accurate sales records, customer databases, quotations, and sales reports.
• Monitor sales performance, customer accounts, business pipeline, and achievement of sales targets.
• Provide regular updates on sales activities, new business opportunities, and market developments to management.
• Ensure proper documentation and handover of new customer accounts to the operations team.
• Monitor customer payment status and work with the accounts department to follow up on outstanding payments where necessary.

E. Market Research & Competitor Analysis

• Monitor freight market trends, customer demand, competitor pricing, and industry developments.
• Identify potential industries, trade lanes, and customer segments for business expansion.
• Recommend sales initiatives and service improvements to enhance the company's competitiveness.

6. Other Duties

• Perform other sales-related and business development duties as assigned by management from time to time.

Job Requirements:

• Diploma or equivalent qualification in Business, Logistics, Supply Chain Management, or a related discipline is preferred.
• Previous experience in freight forwarding, logistics, shipping, or a related B2B sales environment is an advantage.
• Fresh graduates with a strong interest in sales and logistics may be considered.
• Good communication, presentation, negotiation, and interpersonal skills.
• Strong business development, prospecting, and customer relationship management abilities.
• Ability to work independently, meet sales targets, and manage multiple customer accounts.
• Proficient in Microsoft Office.
• Knowledge of air freight, sea freight, Incoterms, shipping documentation, and customs clearance is an advantage.
• A positive attitude, self-motivation, and a results-oriented mindset.
• Knowledge in Sysfreight is an advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Gwenneth Kirsten Wee

Reg No. R1545315 | EA: 25C3031 | UEN: 202527765K
gwenwee@antares.com.sg
[Antares Management Services Pte Ltd]