Sales Executive
Job Role :
Sales Target Achievement
§ Execute sales plans to meet and exceed targets.
§ Monitor sales performance.
§ Nurture every lead source wisely.
Customer Interaction and Services:
§ Respond promptly to Customer inquiries, providing accurate information and solutions.
§ Ensure a smooth and enjoyable Customer journey from initial contact through to post-sale follow-up.
§ Handle Customer complaints with professionalism, aiming for swift resolution and Customer satisfaction
Data Management and Accuracy
§ Accurately input Customer information into the CRM system to maintain up-to-date records.
§ Regularly review and update Customer data to ensure reliability and relevance.
Utilize Customer data to personalize interactions and enhance service delivery.
Relationship Development
§ Build strong, trust-based relationships with Customers through consistent and meaningful interactions.
§Engage in regular follow-ups to maintain Customer interest and loyalty.
§Encourage repeat business and referrals by providing exceptional service and support.
Market Analysis and Adaptation
§ Keep abreast of market trends, competitor activities, and industry developments.
§ Suggest sales strategies based on market insights to maintain a competitive edge.
Feedback Utilization
- Analyse feedback to identify common themes and areas for improvement.
- Suggest changes based on feedback to enhance Customer satisfaction and sales effectiveness.
- Analyse feedback to identify common themes and areas for improvement.
- Suggest changes based on feedback to enhance Customer satisfaction and sales effectiveness.
Requirements
Skillset Requirement:
- HNI Customer handling
- Effective communication
- Objection handling
- Ability to provide premium Customer experience
Experience: Minimum 2 Years of Work Experience in automobile sales out of which one year should be with luxury automobile