Sales Executive Hospitality
Join us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role purpose
Generating or increasing revenue growth with existing or new corporate accounts in specific industry, segment, or territory through selling Vodafone voice products, services, and fixed solutions. Responsible for developing, winning, project managing, and executing corporate network connectivity and voice/solution bids, with the main purpose of driving penetration in the accounts and increasing customer satisfaction through a proactive, customized, personalized relationship.
Who you are
Sales executive responsible for managing a portfolio of 30–40 Vodafone industrial accounts and achieving all financial targets (revenue, connections, market share, net margin, TCV, and gross margin) in line with company vision and values.
- Identifies and develops sales opportunities, manages pipeline, conducts 3–4 daily customer visits, and ensures achievement of sales and Net Promoter Score (NPS) targets.
- Builds and maintains strong relationships with key decision makers, understands customer needs, introduces new solutions, and ensures excellent customer experience.
- Analyzes competitor offerings and collaborates with marketing to align Vodafone products and services with customer requirements.
- Maintains accurate account data and forecasts on Siebel, plans and manages territory, and monitors cross-functional activities (fraud, activation, bidding, etc.).
- Contributes to product and service strategy, identifies cross-sell and up-sell opportunities, and supports the rollout of new solutions with relevant teams.
- Stays industry-aware, updates marketing on competition, escalates network issues, and ensures compliance with company policies and performance requirements.
Competencies
- Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.
- Secures, manages, and deepens the Vodafone customer relationship with the long-term focus of expanding the overall footprint, penetration, and introduction of innovative products and services.
- Updates marketing team with the competitive new offers.
- Operates at all levels within the customer organization with the highest levels of communication skills, converses professionally, and has the ability to own and solve customer issues whilst building excellent rapport to ensure the customer experience is maximized.
Who we are
We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s application adjustments guidance for support.
Together we can.