Sales Executive - Inside Sales

Job Summary:

Ready to grow your career at Sheridan? We’re looking for a motivated team player with print industry experience, ideally someone already part of the Sheridan family that is ready to take the next step in their career to contribute to our expanding sales team. If you are motivated, customer focused and ready to take the next step we will provide the training for you to do so. This is a full-time salary plus bonus/commission position with more opportunities for advancement. As a Sheridan Inside Sales Executive, you will be the heart and soul of our customer relationships and business growth. This is a fast-paced environment where you are solving problems daily either for the customer or in relationship to our various printing plants. We are looking for a motivated self-starter that has a passion for sales and turning opportunities into reality. This is your chance to become part of the exciting sales organization at Sheridan!

Duties/Responsibilities:

• Present and sell company products and services to current and potential clients, proactively building relationships with customer decision makers to strengthen retention and identify new opportunities.
• Identify sales prospects for growth opportunities and follow up new leads and referrals when provided.
• Prepare and present proposals, estimates and presentations.
• Establish and maintain current client and potential client relationships by presenting and selling company products and services.
• Prepare action plans and identify specific ways to advance sales.
• Meet assigned targets for profitable sales volume, market share, and other key financial performance objectives.
• Continuously advance product and industry knowledge to be a valuable client resource.
• Establish and maintain productive peer-to-peer relationships with customers and prospects with consistent client and plant follow-up.
• Prepare a variety of status reports, including key account activity, quote follow-up and other duties assigned.
• Coordinate with internal staff to accomplish the work required to close the sale and/or resolve customer client concerns.
• Log all sales activity, opportunities, and deals in the CRM to keep account records current.
• Resolve quality or print issues with clients.
• Manage client credit and accounts receivable updates.
• Occasionally participate in marketing events, seminars, customer visits, trade shows when assigned.
• Assist in follow-up collection of payment (if required).
• Assist in the annual budgeting process for the assigned book of business.
• Be a team player to strive for the best possible outcome for the company and client.
• Other duties as assigned.

Basic Qualifications:

• HS diploma or equivalent with 3-5 years of relevant sales, account management, or customer service experience in a manufacturing operations or office environment directly related to the duties of the job, OR, demonstrated ability to meet the job requirements through a comparable number of years of work experience.
• Excellent verbal and written communication skills including e-mail and electronic communication.
• Experience upselling to customers.
• Excellent technology skills including computer and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job.
• Excellent interpersonal and customer service skills.
• Ability to apply basic algebra and geometry to business situations.
• Acceptance of, and responsibility to maintain sales goals and results.
• Must be organized to accomplish work by established deadlines and coordinate phases of work with others.
• Strong ambition, empathy, and honesty.
• Agile and flexible with regards to changing priorities and business needs; goal orientated.
• Must be able to handle rejection and not take a “No” personally.
• Ability to adhere to all company policies and procedures in a professional and consistent manner.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Travel Requirements

• Minimal travel may be required and is the responsibility of the Sales Executive to monitor client needs and seek approval from management when necessary for travel.
• May require occasional overnight stay.

Compensation

Base Salary +Bonus/ Commission opportunity

Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact HR at whitney.corkins@sheridan.com or 816-792-6314.