Sales Executive (Sales Online)
Description
Industry: LPG
Job Summary
Our client is looking for a proactive and customer-oriented Sales Executive to promote and sell mobile motor-cart packages to walk-in and online customers. The successful candidate will handle customer inquiries, explain product features, follow up on sales opportunities, and coordinate orders to ensure a smooth customer experience.
Main Responsibilities:
- Present and sell mobile motor-cart packages to walk-in and online customers.
- Respond promptly to customer inquiries through Facebook, Telegram, telephone calls, and messages.
- Explain product features, package details, pricing, and benefits to potential customers.
- Follow up on customer inquiries, quotations, and potential sales opportunities.
- Prepare basic promotional posts and product updates for social media platforms.
- Conduct product demonstrations and assist customers in selecting suitable packages.
- Coordinate customer orders, payments, and product handover.
- Maintain accurate customer information, sales records, and follow-up reports.
- Provide professional customer service and build good relationships with customers.
Main Requirements:
- Previous experience in sales, customer service, or a customer-facing role is preferred.
- Confident in face-to-face communication and handling online customer inquiries.
- Familiar with Facebook, Telegram, and other social media platforms.
- Able to prepare basic social media posts and product updates.
- Good presentation, negotiation, and customer follow-up skills.
- Comfortable demonstrating products and explaining product features.
- Basic smartphone, computer, and reporting skills.
- Proactive, friendly, target-driven, and willing to learn.