Sales Executive (Showroom)

Role summary

The showroom sales executive is responsible for handling and facilitating customer enquiries and sales activities within the showroom and through digital channels. The position requires a customer-focused and commercially motivated individual who can sell products, prepare reports, monitor stock information, and follow company policies and procedures.

Key responsibilities

• Follow company sales policies, operational procedures, and approval limits.
• Handle both online and offline sales activities.
• Prepare sales and inventory reports using approved digital and AI tools.
• Maintain high standards of showroom appearance and product presentation.
• Prepare quotations, orders, invoices, and customer records accurately.
• Achieve assigned individual and showroom sales targets.
• Follow up on sales leads, open quotations, and pending customer decisions.
• Monitor product availability and report inventory shortages.
• Provide professional customer service before, during, and after the sale.
• Resolve routine customer complaints and escalate serious cases appropriately.
• Coordinate with internal departments to complete customer orders.
• Support team members and contribute to a positive sales environment.
• Develop the necessary skills to supervise the showroom and lead the team.
• Adhere to Nass Corporation standards and CIG in all marketing activities.
• Adhere to the requirements of Nass Commercial’s integrated management system (IMS).

Qualifications, skills, and experience

• Bachelor’s degree in business administration, marketing, or a relevant field.
• Two years of relevant experience in sales and communication.
• Excellent customer service and sales skills.
• Professional written and verbal communication skills to effectively promote Nass Commercial’s portfolio.
• Good knowledge of business perspectives.
• Basic understanding of digital marketing platforms.
• Excellent analytical abilities and attention to detail.