Sales Executive(Showroom & Project Support)

About People and Partners Group

About Our Client

Our client is a leading premium finishing company offering high-quality interior and exterior finishing solutions, including doors, wardrobes, kitchens, pergolas, and comprehensive project finishing services.

The company caters to a diverse clientele, including property developers, hospitality brands, corporate institutions, and homeowners who prioritize superior quality, modern design, and outstanding workmanship. Known for delivering customized and elegant finishing solutions, the company is committed to excellence, innovation, and customer satisfaction across both residential and commercial projects.

The Sales Executive is responsible for driving sales growth by converting client inquiries into confirmed sales opportunities and maintaining strong customer engagement throughout the sales process. The role focuses on managing showroom clients, following up on leads, supporting business development activities, and ensuring no viable sales opportunity is overlooked.

The successful candidate will be proactive, customer-focused, and results-driven, with the ability to build relationships, close deals, and contribute to overall business revenue growth.

Key Responsibilities

1. Client Engagement & Sales Conversion

• Attend to showroom walk-in clients in a professional and welcoming manner.
  
• Understand client needs and recommend suitable products and finishing solutions.
  
• Provide product information, guidance, and consultations to clients.
  
• Convert inquiries into confirmed sales while delivering excellent customer service.
  
• Build and maintain positive relationships with prospective and existing clients.
  

2. Lead Management & Follow-Up

• Follow up consistently on all leads including:
  
  • Walk-in clients
    
  • Phone inquiries
    
  • Referrals
    
  • Online and social media inquiries
    
• Maintain regular communication with prospects until deals are successfully closed.
  
• Ensure all qualified leads are actively managed and tracked.
  
• Support customer retention through proactive follow-ups and relationship management.
  

3. Sales Support & Business Development Coordination

• Support the Business Development Manager in securing and managing projects.
  
• Prepare quotations, proposals, and related sales documentation.
  
• Follow up on project leads and client feedback.
  
• Assist with administrative and coordination tasks related to sales opportunities.
  
• Contribute to achieving departmental sales targets and revenue objectives.
  

4. Product Knowledge & Upselling

• Develop strong knowledge of the company’s products and finishing solutions, including:
  
  • Doors
    
  • Wardrobes
    
  • Kitchens
    
  • Pergolas
    
  • Interior finishing solutions
    
• Educate clients on product features, benefits, and available options.
  
• Identify opportunities to upsell clients from individual products to complete finishing packages.
  
• Stay informed on market trends, competitor offerings, and customer preferences.
  

5. Site Visit Support

• Assist with site visits and client consultations when required.
  
• Take measurements and record project requirements accurately.
  
• Support communication and coordination following site assessments.
  
• Ensure client requirements are clearly documented for project execution.
  

6. Sales Administration & Reporting

• Maintain accurate and up-to-date records of:
  
  • Leads and prospects
    
  • Quotations and proposals
    
  • Sales transactions and follow-ups
    
• Update internal systems and sales trackers regularly.
  
• Prepare periodic sales activity and pipeline reports for management review.
  
• Ensure proper documentation and filing of all sales-related information.
  

Requirements

• SHS Certificate or Diploma; a Bachelor’s Degree is an added advantage.
  
• 1–3 years of experience in sales, retail, customer service, or a related role.
  
• Experience within building materials, furniture, construction, or interior finishing industries is preferred.
  
• Strong communication and interpersonal skills.
  
• Sales-driven, target-oriented, and customer-focused mindset.
  
• Confident, professional, and presentable personality.
  
• Strong negotiation and relationship-building abilities.
  
• Ability to follow up consistently and close sales opportunities effectively.
  
• Good organizational, multitasking, and record-keeping skills.
  
• Proactive and self-motivated with strong attention to detail.
  
• Basic understanding of construction, interior finishing, or building products is an added advantage.