Sales Executive – Passenger Sales

Job Summary

We are looking for a motivated and results-driven Sales Executive to join our Passenger Sales team. The successful candidate will be responsible for driving passenger revenue, developing travel trade and corporate accounts, and strengthening the airline’s presence in the Singapore market.

You will work closely with travel agents, corporate clients, online travel agencies (OTAs) and other industry partners to identify business opportunities, increase sales performance and support the airline’s commercial objectives.

Key Responsibilities

• Develop and execute sales activities to achieve passenger sales and revenue targets.

• Manage and strengthen relationships with travel agents, corporate accounts, OTAs and other business partners.

• Identify and develop new business opportunities to expand the airline’s customer and distribution network.

• Conduct regular sales calls, customer visits, presentations, product briefings and travel-agent training.

• Promote airline products, fares, routes, ancillary services and promotional campaigns to trade partners.

• Monitor market trends, competitor activities, fares, schedules and booking patterns, and provide recommendations to improve sales performance.

• Work closely with the Marketing team to support sales campaigns, trade promotions, events and other market initiatives.

• Respond to customer and trade-partner enquiries and coordinate with relevant departments to resolve issues promptly.

• Monitor account performance and follow up on sales opportunities to maximise revenue.

• Prepare regular sales reports, market updates and performance analysis for management review.

• Maintain accurate customer and sales records and ensure timely follow-up on business opportunities.

• Perform other sales and commercial duties as assigned.

Requirements

• Minimum Diploma in Business, Marketing, Tourism, Aviation or a related discipline.

• Minimum 2 years of relevant experience, preferably in the airline, travel, tourism or hospitality industry.

• Candidates with relevant airline sales experience will have an added advantage.

• Good understanding of the Singapore travel trade and airline market is preferred.

Skills & Competencies

• Strong communication, presentation and interpersonal skills.

• Good sales, negotiation and relationship-management abilities.

• Results-oriented with a strong commercial mindset.

• Good analytical and problem-solving skills.

• Well-organised with the ability to manage multiple priorities.

• Proficient in Microsoft Office, particularly Excel and PowerPoint.

• Positive attitude, proactive approach and ability to work independently and as part of a team.

• Willingness to travel locally for sales calls, client visits and industry events.

• Able to work effectively in a fast-paced and changing environment.

What We Offer

• Exposure to the airline and aviation industry and regional travel markets.

• Opportunities to work with travel agents, corporate clients, OTAs and major industry stakeholders.

• Opportunities for professional development and career growth in airline sales and commercial functions.

• A dynamic and collaborative working environment.

Employment Type: Full-time
Industry: Aviation / Airline / Travel
Function: Sales & Business Development
Location: Singapore