Sales Executive - ZOHO

• Lead Management: Identify, qualify, and nurture sales leads through multiple channels.
  
• Customer Engagement: Build rapport with contacts, understand their requirements, and guide them through the sales process.
  
• Sales Process Management: Handle incoming calls and emails, assign leads to appropriate sales representatives, and ensure timely follow-up.
  
• Zoho CRM Management: Use Zoho CRM and related tools to track leads, manage pipelines, and monitor sales activities.
  
• Collaboration: Work closely with sales and marketing teams to align goals and develop lead generation strategies.
  
• Reporting & Analysis: Generate and analyze sales reports using Zoho tools to identify trends and opportunities for growth.
  
• Consistently achieve or exceed monthly, quarterly, and annual New Business sales targets.
  
• Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions.
  
• Serve as the main point of contact for prospects during their evaluation of Zoho App(s).
  
• Maintain in-depth knowledge of Zoho’s product offerings and industry trends.
  
• Prepare and deliver compelling commercial proposals and presentations to prospective clients, highlighting the benefits and features of Zoho App(s).
  
• Manage the entire sales cycle from prospecting to closing deals, ensuring timely follow-ups and clear communication throughout the process.
  
• Maintain a viable pipeline of opportunities, nurture them, negotiate terms, and close sales agreements.
  
• Collaborate with internal teams, including Presales, Marketing, Product Development, and Customer Support, to ensure a seamless customer experience.
  
• Provide regular sales reports and forecasts to the MD and the Director of Sales, highlighting achievements, challenges, and areas for improvement.
  
• Collaborate with customer's implementation partner, wherever needed to achieve overall satisfaction with the solution and create a trusted 3 way partnership between customer, partner, and Zoho.
  
• Use solution selling expertise to respond optimally to customer needs and help them realize business value from adopting Zoho's suite of products.
  

Requirements

• Experience: Minimum 3 to 8 years of experience in sales or business development from a software/SaaS background.
  
• Prior experience in selling SaaS applications such as CRM, ERP, Accounting, Marketing Apps and HRMS is preferred.
  
• CRM Expertise: Strong working knowledge of Zoho CRM and lead generation techniques.
  
• Proven track record of closing B2B deals in the SMB and Mid Market segments as well as consistently exceeding New Business revenue targets.
  
• Ability to deliver effective presentations and product demos highlighting the key value proposition.
  
• Open to travel domestically for customer meetings.
  
• Comfortable using tools such as CRM for process management and reporting.
  Communication Skills: Excellent verbal and written communication skills.
• Team Player: Ability to work independently and as part of a collaborative team.