Sales Manager

• Develop and implement strategic sales plans to drive revenue growth and achieve the hotel's sales targets.
• Identify and pursue new business opportunities across Hajj and Umrah markets, corporate accounts, travel agencies, tour operators, and group bookings.
• Build and maintain strong relationships with key accounts, business partners, and potential clients.
• Conduct sales calls, client meetings, site inspections, and presentations to promote the hotel's facilities and services.
• Negotiate and finalize contracts in accordance with the hotel's approved rate policies and commercial guidelines, in coordination with the Director of Sales & Marketing (DOSM).
• Ensure that special rates and commercial agreements outside approved guidelines are reviewed and approved by hotel management before being offered to clients.
• Collaborate with Revenue Management, Reservations, Front Office, Finance, and Operations to maximize revenue and ensure seamless guest experiences.
• Monitor market trends, competitor activities, and customer requirements to identify new business opportunities and adjust sales strategies accordingly.
• Develop business opportunities during Hajj, Ramadan, Umrah, and other peak operating periods.
• Maintain accurate and up-to-date records of sales activities, leads, client communications, contracts, and account performance in the designated systems.
• Prepare and submit regular sales reports, forecasts, market updates, and business development plans to the Director of Sales & Marketing.
• Ensure that the hotel's sales targets are consistently achieved and identify opportunities to improve sales performance and profitability.
• Represent the hotel at industry events, business meetings, trade exhibitions, and networking activities to generate new business.
• Maintain a professional image of the hotel in all interactions with existing and prospective clients.
• Ensure effective cost control and revenue optimization through proactive sales planning and commercial decision-making.
• Maintain an organized schedule of client visits, sales calls, business meetings, and planned sales trips to meet established deadlines and objectives.
• Act as the primary point of contact for assigned clients and respond promptly to client requests, concerns, and escalations.
• Ensure compliance with Accor brand standards, company policies, operational procedures, and relevant hotel documentation.
• Maintain familiarity with the hotel's emergency procedures and comply with all applicable safety and security requirements.
• Perform other related duties as assigned by the Director of Sales & Marketing or hotel management.

• Bachelor's degree in Business Administration, Marketing, or related field

• Minimum of 5 years of experience in sales, preferably in the hospitality industry

• Strong network of contacts within the GCC region

• Excellent communication and negotiation skills

• Proven track record of meeting and exceeding sales targets

• Ability to work independently and as part of a team

• Saudi nationals only.

• Ability to work in Makkah and support the hotel's Hajj and Umrah business.