Sales Manager
Posted Updated
Description
ACG_3713_JOB
Our client, a fast-growing firm specialized in the hospitality industry, is looking for a qualified candidate to join their firm.
- Oversee and manage all activities of the Sales Department, including the Company’s banquet operations and external catering services.
- Manage the sales team and assume responsibility for growth targets and revenue objectives within the banquet segment, including parties, events, meetings, and conferences.
- Work closely with the Management Team to develop strategic sales plans and propose innovative ideas to drive business growth.
- Proactively identify, establish, and maintain relationships to expand the customer base.
- Participate in the development and delivery of customer support activities and services.
- Develop and maintain the Customer Relationship Management system.
- Identify new business opportunities and build strong relationships with VIP clients, key accounts, and potential business partners within the banqueting and restaurant sector to maximize revenue.
- Collect, analyze, and evaluate market and competitor information to provide recommendations.
- Monitor, analyze, and assess monthly sales performance to recommend and adjust suitable business strategies.
- Advise the Management Team and relevant departments on pricing frameworks and special promotional programmes for banquets, events, meetings, and conferences, as appropriate for different periods of the year.
- Develop and implement sales processes to ensure that established objectives are achieved.
- Coordinate with the Marketing Department to promote product image and brand awareness and to implement approved marketing plans.
- Manage staff-related activities, including recruitment, coaching, and training; ensure compliance with the Company’s regulations and policies; allocate sales targets; and manage employee performance to maximize each team member’s potential.
- Perform other duties and responsibilities as assigned by the Management Team.
Requirements
Qualifications and Experience
- Bachelor’s degree or an equivalent qualification, preferably in Business Administration, Sales and Marketing, Tourism, or Hospitality.
- Previous experience as a Sales Team Leader, Sales Manager, Sales Director, or in an equivalent role, with a proven track record of consistently meeting or exceeding sales targets.
- Customer service experience in the hospitality, leisure, or retail sector is an advantage.
Skills
- Fluent written and spoken English.
- Strong computer skills, including proficiency in Microsoft Office, Microsoft Teams, and Outlook.
- Strong communication, team management, and leadership skills.
- Good organizational, work-planning, and time-management capabilities.
- Ability to perform effectively under pressure.
- Strong analytical, judgment, situational problem-solving, and decision-making skills.
- Good presentation, negotiation, and influencing skills.
- Strong creativity and strategic planning capabilities.
- A proactive approach to meeting established deadlines and targets.
Personal Attributes
- Professional appearance and grooming standards appropriate for the hospitality and service industry.
- Agile, resourceful, and able to work independently.
- Honest and ethical.
- Tactful and considerate in communication.
- Passionate about delivering exceptional customer service.
Contact: Nga Nguyen
Due to the immense number of applications, only shortlisted candidates will be contacted.