Sales Manager

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail!

We’re on the lookout for a dynamic Sales Manager to lead one of our four high-performing Account Management teams, reporting directly to the Head of Account Management. In this role, you’ll be responsible for guiding and developing a team of 8 Account Managers who focus on retaining and growing a diverse portfolio of small to mid-sized car dealerships.

Reports To: Head of Account Management

Contract Type: Permanent

Location: Richmond UK, Hybrid

About the role:

This isn’t your average Sales Manager role, we’re looking for someone who thrives on driving performance, spotting growth opportunities, and inspiring a team to exceed expectations. You’ll shape and execute smart sales strategies, monitor key performance metrics, and work cross-functionally to hit commercial targets.

What you'll do;

• Lead, mentor, and motivate a team of account managers to achieve individual and team sales targets.

• Develop and implement strategies to retain and grow client accounts, ensuring customer satisfaction and loyalty.

• Analyse account performance metrics and develop action plans to address areas for improvement.

• Collaborate with cross-functional teams, including Sales, Marketing, and Product Development, to identify opportunities for upselling and cross-selling.

• Serve as the primary point of contact for escalated client issues, working to resolve issues in a timely and satisfactory manner.

• Monitor market trends and competitor activity to identify opportunities and potential threats.

• Prepare regular reports and presentations for senior management, providing updates on account performance, trends, and strategies.

What we ideally looking for;

• Analytical mindset, with the ability to analyse data and market trends to inform strategic decision-making.

• Prior experience in managing an Account Manager team is crucial, along with a demonstrated history of consistently meeting and surpassing revenue, retention targets, and KPIs.

• High capability of emotional intelligence, displaying strong leadership and team management skills, with the ability to motivate and develop team members.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.

• Self motivated, driven and results oriented with a customer-centric approach and a clear commitment to delivering exceptional service, driving client satisfaction.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances and priorities.

• Proficiency in CRM systems and Microsoft Office Suite
  

Perks & Benefits

Here’s how we back you:

Financials 💰

• We offer an annual bonus scheme or commission plans for our Commercial team.

• We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary.

• Quarterly value-led awards with generous cash prizes.

• Referral Bonus: Recommend a colleague, get £2,000.

Work-Life 🏖️

• 25 days (plus bank holidays)

• Hybrid role, two days a week based in our Richmond office

• Family Enhanced leave after 6 months of service:

• Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,.

• Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.

• Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you.

Health & Peace of Mind 🏩

Comprehensive cover so you (and your favourite people) have the care you need.

• AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions.

• Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care.

• Private GP: 24/7 digital access via Help@Hand.

• Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life

• Life Assurance: 4x basic salary covered by Unum.

• Specialist Support: Free counseling and menopause/fertility support via Peppy.

Your Growth 🌱

We hired you for your talent, and we’re committed to helping you expand it.

• Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development.

The Extras 🔍

• Company issued laptop.

• Perks@Work: Discounts at over 30,000 retailers and entertainment venues.

• Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes.

• Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style.

• Free food & drinks in the office.

• We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action.

Diversity & Inclusion at Cazoo

The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.