Sales Manager
Job Summary
Lead and manage the sales team to drive revenue growth by promoting beauty and wellness services, achieving sales targets, and delivering excellent customer experiences.
Responsibilities
- Lead and manage the sales team to achieve monthly sales targets and increase revenue
- Promote beauty packages, hair, nail, facial, and massage services to attract and retain customers
- Build and maintain strong customer relationships to encourage repeat business
- Train and motivate staff on effective sales techniques and customer service practices
- Handle customer enquiries, complaints, and feedback professionally to ensure satisfaction
- Prepare detailed sales reports and monitor team performance to identify improvement areas
- Collaborate with operations staff to ensure smooth daily business functions
- Utilize basic computer skills to maintain sales reports and customer records accurately
Required competencies and certifications
- Minimum 2 years of sales experience in beauty industry, hair, spa, or related industry
- Proven ability to lead and manage a sales team effectively
- Strong sales and marketing skills applied to beauty and wellness services
- Good communication and customer service skills to engage clients and resolve issues
- Availability to work on weekends and public holidays as required
- Basic computer proficiency for sales reporting and record keeping