SALES MANAGER- Embassy Suites by Hilton Austin Downtown South Congress

Texas Western Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Sales Manager!

ESSENTIAL FUNCTIONS:

• Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.
• Ensures that predetermined sales expectations are met or exceeded.
• Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.
• Conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate.
• Develops and maintains relationships with key clients in order to produce group and/ or convention business.
• Documents all sales activities into Sales Pro in a timely and accurate manner.
• Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards document to client and affected hotel departments.
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
• Forecasts and accurately records and all bookings and cancellations.
• Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan.
• Actively participates in various industry networking groups. This includes but is not limited to attending local and regional events and conventions and developing relationships with meeting planners and decision-makers for the association/government agencies.
• Actively participates in weekly Revenue calls.
• Spends a majority of time each week away from the hotel conducting outside Sales calls and Sales Blitzes.
• Provides administrative support to the Sales team/office.
• Meets with F&B staff daily to review catering summary (if applicable).
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Maintains a professional image at all times through appearance and dress.
• Meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Fulfills Manager on Duty shifts.