Sales Manager (German language)
Job Title: Sales
Manager (German language)
Location: Office-based
About the Role
We are looking for a motivated German-speaking Sales Manager to
join our team in the online casino industry. The role is focused on outbound sales activities with
existing clients, aiming to strengthen relationships and identify upsell
opportunities.
Key Responsibilities:
· Conduct
welcome calls to new players, introducing them to the brand and platform.
· Explain
available games, promotions, bonuses, and loyalty programs in a clear and
engaging way.
· Provide
information about responsible gaming tools and promote safe play.
· Build
strong customer relationships by creating a welcoming and supportive experience.
· Identify
customer interests to personalize recommendations and encourage engagement.
· Handle
basic technical questions (login, deposits, withdrawals) and escalate when
needed.
· Follow
regulatory guidelines and company procedures during all customer interactions.
· Accurately
document call outcomes and customer feedback in the CRM system.
· Collect
insights from first-time users to help improve onboarding processes.
Requirements
- Fluent German (C level or higher) is
a must
- Good command of English (B2 or above)
- Previous
experience in iGaming is
highly desirable
- Strong
communication, persuasion, and negotiation skills
- Goal-oriented
mindset with the ability to work in a fast-paced environment
- Self-motivated
with a positive and proactive attitude
Benefits
· Competitive
salary with attractive commission structure
· Opportunity
to work in a growing international company
· Career
development and training opportunities
· Dynamic
and supportive team culture
· Private
healthcare plan
· Happy
hour